Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Bravo Agudelo

Knoxville,TN

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Production Operator

Tranzonic
Knoxville, TN
11.2022 - Current
  • Recommended process improvements to enhance operational safety and efficiency.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Processed orders efficiently by selecting items from storage racks and packing them according to customer requirements.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Separated products according to weight, grade and size of material to produce final product.
  • Recognized defective material and reported issues to management.

Server

Soccer Taco
Knoxville, TN
03.2024 - 01.2025
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Prepared drinks according to standard recipes.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided exceptional service to high volume of daily customers.

Production Operator

Republic Plastics
Knoxville, TN
11.2023 - 03.2024
  • Identified and resolved operational issues with the assistance of maintenance personnel.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Assisted in training new employees on proper machine operation techniques and safety protocols.
  • Performed regular inspections of production machinery to ensure optimal performance.
  • Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
  • Inspected finished goods for defects prior to packaging or shipping out to customers.
  • Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
  • Participated in continuous improvement initiatives to reduce waste and improve product quality.

Production Operator

Accurate
Knoxville, TN
01.2022 - 10.2023
  • Assisted in training new employees on proper machine operation techniques and safety protocols.
  • Performed regular inspections of production machinery to ensure optimal performance.
  • Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
  • Participated in continuous improvement initiatives to reduce waste and improve product quality.
  • Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
  • Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
  • Maintained accurate logs and records of production output, quality control tests, and other related activities.
  • Ensured that all products met established quality standards before packaging them for shipment.

Education

High School Diploma -

Cofrem
Calle 27 Sur Villavicencio Colombia
12-2013

Skills

  • Packaging management
  • Material quality inspection
  • Assembly and production
  • Batch documentation
  • Material quality control
  • Shipping support
  • Reliability and punctuality
  • Adaptable to change
  • Stress tolerance
  • Malfunction detection
  • Electrical troubleshooting
  • Workflow Analysis
  • Blueprint interpretation expertise
  • Production line efficiency
  • Physical labor
  • Safety protocols adherence

Languages

Spanish
Professional

Timeline

Server

Soccer Taco
03.2024 - 01.2025

Production Operator

Republic Plastics
11.2023 - 03.2024

Production Operator

Tranzonic
11.2022 - Current

Production Operator

Accurate
01.2022 - 10.2023

High School Diploma -

Cofrem
Karina Bravo Agudelo