Karina Burciaga
Coolidge,AZ
Summary
Have had Customer Service for 6+ years. Bilingual could read, write, speak English and Spanish. I am an out going person and could work well alone or with other people. Will work hard to achieve my goals or company goals.
Overview
9
9
years of professional experience
Work History
Housekeeper
E&M Cleaning Services
11.2021 - Current
- Detailed homes and offices.
- Sanitize and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences.
- Keeping clients happy is our number one job.
Quality Control Inspector
Bright International Corp.
04.2020 - 11.2020
- Inspected samples of work every hour in every line.
- Made labels for all packets.
- Start and End every order.
- Delivered samples to ship out to providers and labs.
- Collected and evaluated testing data to identify functional and production problems.
- Monitored operations to check and maintain compliance with OSHA requirements and internal policies.
- Filed records to keep system efficient and information organized.
- Worked with managers to correct problems with orders or material.
- Use computer programs to organize files or look up venders information.
Housekeeper
E&M Cleaning Services
06.2019 - 04.2020
- Detailed homes and offices.
- Sanitize and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences.
- Keeping clients happy is our number one job.
Canvasser
Mi Familia Vota
02.2018 - 11.2018
- Distributed advertisements through residents neighborhoods.
- Met and exceeded daily and weekly interviews targets to contribute to overall business success to registrations to vote.
- Completed door to door assignments, Contacted people via telephone, or mail.
Customer Service Manager Assistant
Check Into Cash
12.2014 - 11.2015
- Responded to concerns or complaints of members by taking prompt actions, investigating and resolving wide range of issues.
- Managed inbound and outbound calls to respond to inquires and resolve concern.
- Responded to questions and followed up on customer interaction.
- Utilized organizations computer systems to look up and record info. concerning member accounts.
- Contacted reposition company's.
Education
High School Diploma -
Smart Schools
Mesa, AZ07.2023
Skills
- Bilingual: Speak, Read, and Write Spanish and English
- Quality contral
- Customer Service
Timeline
Housekeeper
E&M Cleaning Services
11.2021 - Current
Quality Control Inspector
Bright International Corp.
04.2020 - 11.2020
Housekeeper
E&M Cleaning Services
06.2019 - 04.2020
Canvasser
Mi Familia Vota
02.2018 - 11.2018
Customer Service Manager Assistant
Check Into Cash
12.2014 - 11.2015
High School Diploma -
Smart Schools
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