Karina Camacho
Richmond,TX
Summary
Dynamic and results-driven professional with extensive experience at HEB Grocery Store, excelling in stock rotation and product knowledge. Proven ability to enhance customer satisfaction through effective merchandising techniques and exceptional service. Recognized for optimizing inventory management and fostering team collaboration, contributing to improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Produce Specialist
HEB Grocery Store
06.2024 - Current
- Assisted in maintaining product freshness and quality through regular inspections and inventory checks.
- Collaborated with team members to ensure efficient stock replenishment on sales floor.
- Executed proper handling techniques for perishable items, reducing spoilage rates.
- Supported customer inquiries regarding produce selection and storage best practices.
- Organized backroom storage to optimize space and improve product accessibility.
- Monitored product displays for presentation standards, enhancing customer shopping experience.
Cross Functional Specialist
HEB Grocery Store
01.2024 - 06.2024
- Coordinated team efforts to improve project workflows and enhance overall efficiency.
- Collaborated with department managers to ensure effective cross-functional communication and teamwork.
- Supported training and development of team members, ensuring consistent adherence to HEB's customer service standards.
Assistant Service Manager
HEB Grocery Store
09.2022 - 01.2024
- Assisted in managing daily service operations, ensuring team adherence to company standards.
- Coordinated customer inquiries and resolved issues efficiently to enhance satisfaction.
- Supported training initiatives for new staff, fostering a collaborative work environment.
- Executed inventory management tasks, maintaining optimal stock levels for service efficiency.
- Developed reports on service performance metrics to identify areas for improvement.
Cashier
HEB Grocery Store
11.2017 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Managed cash drawer, ensuring balanced transactions at end of shifts.
- Trained new staff on register operations and customer service protocols.
Education
Bachelor of Science - Integrated Studies
University of Houston
Houston, TX12-2024
Skills
- Stock rotation
- Product knowledge expertise
- Visual display creation
- Merchandising techniques
Timeline
Produce Specialist
HEB Grocery Store
06.2024 - Current
Cross Functional Specialist
HEB Grocery Store
01.2024 - 06.2024
Assistant Service Manager
HEB Grocery Store
09.2022 - 01.2024
Cashier
HEB Grocery Store
11.2017 - 10.2022
Bachelor of Science - Integrated Studies
University of Houston
Similar Profiles
Anaise LopezAnaise Lopez
Customer Service Specialist at HEB Grocery StoreCustomer Service Specialist at HEB Grocery Store
Jacoby MusgroveJacoby Musgrove
HEB Texas Backyard Associate at HEB Grocery StoreHEB Texas Backyard Associate at HEB Grocery Store
Sherry RaySherry Ray
Cashier at HEB Grocery StoreCashier at HEB Grocery Store
Chloe NelsonChloe Nelson
Cake Decorator /Bakery Clerk at HEB Grocery StoreCake Decorator /Bakery Clerk at HEB Grocery Store
Lindsey CaudilloLindsey Caudillo
MA-NCT at Next Level Urgent CareMA-NCT at Next Level Urgent Care