Karina Cheng
Office Manager/Executive Assistant
Brooklyn,NY
Summary
Dynamic Office Manager with experience supporting daily operations, onboarding processes, and executive-level coordination at CARVART Glass. Highly proficient in Microsoft Office with strong organizational and problem-solving skills. Known for attention to detail, effective communication, and the ability to manage logistics for meetings and events in fast-paced environments.
Overview
2026
2026
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Office Manager/Executive Assistant
CARVART Glass
11.2021 - Current
- Managed CEO’s calendar, scheduled meetings, and coordinated domestic and international travel, ensuring seamless executive operations.
- Oversaw office operations, including supplies inventory, procurement, and vendor management, reducing costs and maintaining smooth daily operations.
- Led onboarding for new hires, including senior executives, providing comprehensive overviews of company policies, benefits, and procedures.
- Reviewed weekly timesheets for HR approval, ensuring accurate payroll processing and compliance with company policies.
- Supported HR in role reorganizations, promotions, and reporting line adjustments, enhancing team structure and productivity.
- Coordinated logistics for internal and external meetings and events, including attendee management, materials preparation, and communication.
- Assisted the sales team by coordinating product samples and responding to client emails, supporting customer satisfaction and timely communications.
Intake Coordinator
True Care Home Care Agency
3 2021 - 11.2021
- Delivered exceptional customer service while ensuring privacy and confidentiality of sensitive client information.
- Managed referral processes, including liaising with insurance providers for authorization.
- Coordinated incoming and outgoing faxes, streamlining authorization processing and assignment to team members.
- Maintained comprehensive knowledge of Medicare regulations and Managed Care Contracts.
- Established and maintained regular communication with provider representatives and case managers.
Pharmacy Technician
Century Pharmacy
09.2017 - 01.2021
- Maintained accurate records by efficiently recording and filing prescriptions and orders.
- Resolved inquiries from clients and healthcare providers regarding prescriptions.
- Managed enrollment programs for patients requiring high-cost medications, ensuring access to necessary treatments.
- Reconciled pharmaceutical product pricing to optimize cost savings for the pharmacy.
HR Assistant
MANA Products, Inc
01.2017 - 08.2017
- Assisted management in organizing and maintaining meeting calendars, ensuring efficient scheduling.
- Conducted background checks on new hires through third-party vendors before onboarding.
- Coordinated orientation sessions for over 10 new hires, providing in-depth information on benefits and company culture.
- Performed E-Verify for all new hires, promptly addressing any compliance issues.
- Acted as a liaison between management and employees to facilitate conflict resolution and address compensation and benefits inquiries.
Education
BBA - Human Resources Management
Baruch College
Manhattan, NY 01.2014 - 12.2016
Associate of Arts - Business Administration
Borough of Manhattan Community College
Manhattan, NY 01.2012 - 1 2013
Skills
- Calendar Management & Scheduling
- Travel Coordination & Itinerary Planning
- Expense Reporting & Payroll Support
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Docs, Sheets, Gmail, Calendar)
- Office Operations & Inventory Management
- Onboarding & HR Support
- Event & Meeting Coordination
- Document Preparation & Reporting
- CRM / Sales Support Tools (if you used Salesforce, HubSpot, or email systems)
- Email Communication & Client Correspondence
Timeline
Office Manager/Executive Assistant
CARVART Glass
11.2021 - Current
Pharmacy Technician
Century Pharmacy
09.2017 - 01.2021
HR Assistant
MANA Products, Inc
01.2017 - 08.2017
BBA - Human Resources Management
Baruch College
01.2014 - 12.2016
Associate of Arts - Business Administration
Borough of Manhattan Community College
01.2012 - 1 2013
Intake Coordinator
True Care Home Care Agency
3 2021 - 11.2021