Karina Cortez
El Paso,TX
Summary
- Trustworthy U.S. Army Specialist (E-4) Wheeled Vehicle Mechanic with background participating in and supporting Customs and Border Patrol during Operation Guardian Support. Disciplined in following orders and working with others to complete tasks. Poised and calm in stressful, high-pressure situations.
- Strategic leader dedicated to excellence, efficiency and readiness across high-pressure and high-conflict environments. Practiced at providing teams with support, resources and motivation to succeed.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mechanic
Texas Army National Guard
El Paso, TX
03.2018 - Current
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Inspected and tested equipment to locate worn and damaged parts.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
- Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
- Disassembled defective parts to make proper repairs.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Maintained functionality and reliability of engines, machines and systems through regular diagnostic checks.
Clerical Worker
Texas Army National Guard
El Paso, TX
03.2018 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with soldiers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Produced high-quality documents, spreadsheets and presentations for internal and service members needs.
- Developed correspondence letters, memos and emails.
- Drafted common document templates for use by Officers and Enlisted Service Members.
- Prepared meeting materials and took clear notes to distribute to higher-ups.
- Oversaw automated tracking and documentation of data, soldiers correspondence and office operations.
- Created detailed expense reports and requests for capital expenditures for the United States Government such as: Gas Card Expenses, Hotel Expenses to house Service Members deployed stateside for Operation Guardian Support.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Maintained staff directory and company policy handbook for human resources department.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Cargo Dock Specialist
Texas Army National Guard
El Paso, TX
03.2018 - Current
- Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
- Detected and prevented terrorists and terrorist weapons from entering country.
- Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
- Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
- Worked with trained K-9 partners to locate undocumented people and facilitate transport to border patrol facility.
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
- Identified contraband items and seized according to customs laws.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Prevented illegal trafficking of people and narcotics.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Detailed persons violating duly established laws and followed orders for further processing.
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Collected samples of import merchandise for additional testing, examination and appraisal.
Surface Maintenance Repairer
US Army
El Paso, TX
02.2021 - 03.2021
- Performed routine maintenance on communication devices and automotive bodies.
- Drafted parts cleaning schedule for mobile equipment and engine components.
- Rebuilt mobile equipment according to work orders.
- Studied technical manuals for various types of equipment and repairs.
- Removed, maintained and repaired automotive components.
- Operated all heavy equipment properly according to employer safety specifications.
- Assessed vehicle maintenance status and completed needed service.
- Read and followed technical documentation to complete accurate repairs.
- Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Line Cook
Blackstone Consulting Inc
Fort Bliss, TX
11.2020 - 02.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
Auto Detailer
Liberty Complete Auto And Diesel Specialties
El Paso, TX
01.2015 - 12.2016
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
Education
High School Diploma -
Bel Air High School
El Paso, TX06.2017
Skills
- Specification Reading
- Filter Replacement
- Work Orders and Documentation
- Component and System Testing
- Work Area Cleanliness
- Hardworking and Dedicated
- Automotive Maintenance
- Microsoft Windows
- Microsoft Outlook
- Active Listening
- Microsoft Office
- Battery Changing
- Visual Inspections
Accomplishments
- Supervised team of 200+ Service Members during Operation Guardian Support.
- Collaborated with the team of Customs and Border Patrol in the development of securing Texas Borders.
- Awarded the National Defense Service Medal, Armed Forces Medal (AFSC), Texas Homeland Defense Service Medal, an Army Achievement Award, and the Army Service Ribbon.
Certification
- Forklift Certified
- Refrigerant Recovery/ Recycle Qualification
Timeline
Surface Maintenance Repairer
US Army
02.2021 - 03.2021
Line Cook
Blackstone Consulting Inc
11.2020 - 02.2021
Mechanic
Texas Army National Guard
03.2018 - Current
Clerical Worker
Texas Army National Guard
03.2018 - Current
Cargo Dock Specialist
Texas Army National Guard
03.2018 - Current
Auto Detailer
Liberty Complete Auto And Diesel Specialties
01.2015 - 12.2016
High School Diploma -
Bel Air High School
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