Karina Diaz
Somerset,NJ
Summary
Proven professional with extensive experience in maintaining high standards of cleanliness and organization, notably with Self Employed and Delta Staffing Agency. Excelled in customer service and efficient cleaning techniques, achieving a record of zero complaints for cleanliness. Demonstrated reliability and problem-solving skills, enhancing client satisfaction and workplace productivity.
Overview
10
10
years of professional experience
Work History
Cleaner
Self Employed
01.2015 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Onsite Coordinator
Delta Staffing Agency
01.2021 - 02.2025
- Supported business development initiatives by preparing proposals, presentations, and other marketing materials as needed.
- Conducted performance evaluations for onsite staff members, providing constructive feedback that led to continuous improvement within the team.
- Ensured a smooth transition during employee turnover periods by managing recruitment processes, conducting interviews, and overseeing onboarding procedures.
- Managed relationships with key stakeholders, cultivating trust and promoting a collaborative approach to problemsolving.
- Enhanced client satisfaction by effectively coordinating onsite services and addressing concerns promptly.
- Maintained detailed records of site activities, enabling accurate progress tracking and efficient reporting.
- Managed daily onsite operations for seamless workflow and improved productivity.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
GED -
New Brunswick High School
New Brunswick, NJ06-2015
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Dusting techniques
- Health and safety compliance
- Window washing proficiency
- Professional appearance
- Laundry
- Confidentiality awareness
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Onsite Coordinator
Delta Staffing Agency
01.2021 - 02.2025
Cleaner
Self Employed
01.2015 - Current
GED -
New Brunswick High School
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