Karina Duran
Margate,USA
Summary
Victim advocacy professional prepared to make meaningful impact by delivering compassionate support and guidance to individuals affected by crime. Proven track record of navigating clients through complex legal and emotional challenges. Known for strong collaboration within multidisciplinary teams, community partners and achieving positive outcomes. Reliable and adaptable, with expertise in crisis intervention and resource coordination.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Child Welfare Advocate
Women In Distress of Broward County
08.2022 - Current
- Develop and implement individualized safety plans for survivors of domestic violence and their children.
- Collaborate with Child Protective Investigators (CPI) on domestic violence and child welfare cases.
- Evaluate and respond to referrals from the Department of Children and Families (DCF).
- Provide guidance and support to staff and interns on domestic violence protocols and documentation standards.
- Maintain accurate, confidential, and up-to-date case documentation in compliance with agency policies.
- Provide crisis counseling, emotional support, and ongoing advocacy to survivors.
- Coordinate referrals for housing, therapy, legal services, financial assistance, and other community resources.
- Communicate with social service agencies to exchange participant information appropriately.
- Report concerns involving at-risk children to Child Protective Services.
- Assist participants through the criminal justice process, providing education and emotional support.
- Present case histories to multidisciplinary teams for review and planning.
Outreach Advocate
Women Of Distress Broward County
07.2021 - 08.2022
- Create and implement safety plan with Domestic violence victims
- Drafted individual reports and maintained case files in alignment with company policies and privacy guidelines
- Updated case files to reflect update, changes, maintaining confidentiality and accuracy
- Evaluated and addressed individual participant needs and concerns
- Produced referrals for various community resources, therapy, housing, legal services, and others
- Provided counseling and emotional support for Domestic violence victims
- Presented case history material for review and discussion with staff members
- Communicated with public social and welfare agencies to obtain and provide Participants information
- Contacted child protective services regarding identified, at-risk children
- Assisted with financial assistance applications for Participant documents and completed basic verification of information
- Assisted individuals through criminal justice process, providing information and support
Intake Coordinator
Women Of Distress Broward County
07.2020 - 07.2021
- Completed intake assessment forms and filed clients' charts.
- Developed strong relationships with patients, providing comforting and trusting environment during their initial visit.
- Implemented follow-up system for survivor concerns post-intake, improving resolution times and individual satisfaction.
- Enhanced office productivity by assisting the domestic outreach hotline of high volume callers per day as needed.
Children Enrichment Aid
Women Of Distress Broward County
09.2016 - 07.2020
- Ensured a safe environment by monitoring domestic violence survivors activities and promptly addressing any concerns.
- Boosted resident socialization through planning and coordinating engaging group events.
- Provided emotional support and companionship to children.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed trusting relationships with residents, families, and staff members to ensure open communication channels were available at all times.
Assistant Teacher
Dawning Village Daycare Center
08.2014 - 11.2014
- Assisted with the management procedures of the classroom and related activities
- Provided customer service on educational services to parents.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Substitute Teacher
Bank Street Headstart Program
12.2013 - 07.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Assistant Teacher
Hudson Guild Children's Center
12.2005 - 11.2013
- Provided instructional leadership and guidance
- Assisted with the management procedures of classroom and related activities
- Provided customer service, informing parents on educational services
- Accurately, created and implemented individual educational planning
Education
Some College -
Broward College
Coconut Creek, FLSome College - Human Services
Touro College
East New York, NYSkills
- Culturally Responsive Client
- Microsoft Office Suite (Word, Excel, Outlook)
- Survivor-Centered Advocacy
- Organizational & Time Management Skills
- Crisis Support & Stabilization
- Confidential Records & Compliance Management
- Client Intake & Interviewing
- Risk & Safety Assessments
- Individual Service Plan (ISP) Development & Client Goal Coordination
- Relocation & Address Confidentiality Protocols
- Confidential records
- Client goal planning
- Goal development
- Safety and risk assessments
- Child welfare advocate
Certification
- CAM Certified
- First Aid + CPR Certification
- Infectious Disease Certification
- Victim Advocate Training Certification
- Mental Health First Aid Certification
- Relocation Assistance and Address Confidentiality Program Certification
- Domestic Violence Core Competency Training Certification
- Crisis of the Escalation Training Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Child Welfare Advocate
Women In Distress of Broward County
08.2022 - Current
Outreach Advocate
Women Of Distress Broward County
07.2021 - 08.2022
Intake Coordinator
Women Of Distress Broward County
07.2020 - 07.2021
Children Enrichment Aid
Women Of Distress Broward County
09.2016 - 07.2020
Assistant Teacher
Dawning Village Daycare Center
08.2014 - 11.2014
Substitute Teacher
Bank Street Headstart Program
12.2013 - 07.2014
Assistant Teacher
Hudson Guild Children's Center
12.2005 - 11.2013
Some College -
Broward College
Some College - Human Services
Touro College