Karina Durrani
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Quick learner and team player willing to lend a hand when needed.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
JM Aluminum
Houston, TX
04.2014 - Current
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Monitored progress on projects assigned by upper management.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed incoming calls while providing information or transferring callers to appropriate personnel. As well as taking messages when needed.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided secretarial and office management support while building cooperative working relationships.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Pleasantly welcomed visitors and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
- Understood and followed oral and written directions.
- Answered phones in a courteous manner while providing excellent customer service.
Education
Some College (No Degree) -
Lone Star College
Houston, TXSkills
- Clerical Support
- Data Organization
- Resourceful
- Meticulous Attention to Detail
- Highly Organized
- Office Organization
- Departmental Support
- Administrative Support
- Appointment Confirmation
- Mail Distribution
- File Organization
Languages
Spanish
Native/ Bilingual
Bilingual
- Fluent in Spanish and English
- Knowledge of how to read and write as well as communicate in both languages
References
References available upon request.
Timeline
Administrative Assistant
JM Aluminum
04.2014 - Current
Some College (No Degree) -
Lone Star College
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