Karina Eckert

• Increased sales by establishing strong relationships with key clients and identifying opportunities for account growth.
• Conducted market research to identify industry trends and potential sales opportunities.
• Assisted in the development of annual budgets and sales forecasts, contributing to overall company growth strategy.
• Enhanced territory management by strategically organizing daily schedules for optimal productivity.
• Coordinated events and trade shows to showcase products and services, generating leads and increasing brand visibility.
• Collaborated with the marketing team to create promotional materials that effectively showcased product offerings.
• Contributed towards the overall growth of the company by providing valuable feedback from clients regarding product features and improvements.
• Attended industry conferences and networking events to expand professional connections and stay informed about emerging trends.
• Trained, coached, and mentored new sales associates for maximum performance.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.

• Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
• Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
• Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Assisted customers in product selection, providing product knowledge, and addressing inquiries to enhance the shopping experience.

• Actively participated in sales promotions and events, resulting in increased foot traffic and sales, while running events in high volume doors to take advantage of increased traffic.

• Maintained the store's visual appearance and product displays to create an inviting shopping atmosphere and ensuring testers are readily available and accessible for client use

Ran events solo on Long Island at Sephora Roosevelt Field Collaborated with Account Executives to help lead a store take over. Facilitated stock access with store operations team, trained the other Sales representatives on engraving technologies to further push sales with cliente.

•Ran FSC and Store events both single handedly or as point person with the team throughout NYC Metro and Long Island

Locations.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Learned and adapted quickly to new technology and software applications.