Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Owner/Manager
AK Auto Detailing LLC
11.2019 - Current
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Implemented marketing strategies to increase brand awareness and attract new customers.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Managed day-to-day business operations.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.
Business Development Manager
Volt Workforce Solutions
01.2023 - 05.2023
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
Streamlined payroll processing by implementing an automated timekeeping system.
Increased candidate placements by developing and implementing targeted recruitment strategies.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Staffing Consultant
Volt Workforce Solutions
12.2022 - 01.2023
Sourced top talent through various channels, including job boards, social media, networking events, and referrals.
Conducted thorough candidate screenings and interviews to assess skills, experience, and cultural fit for client organizations.
Negotiated competitive salary packages and benefits on behalf of clients to secure top candidates for their teams.
Managed a diverse portfolio of clients across multiple industries, ensuring timely delivery of qualified candidates for open positions.
Maintained up-to-date knowledge of industry trends and changes in recruiting regulations to better serve clientele.
Improved placement success rates by regularly following up with placed candidates to ensure job satisfaction and identify areas for improvement.
Worked closely with HR team members to ensure a smooth onboarding process for new hires, fostering employee retention from the start.
Managed all documentation related to employment offers, background checks, and reference verifications in a timely manner.
Assisted with writing job postings and job descriptions for boards.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Account Manager
LaborMAX Staffing
10.2021 - 12.2022
Built relationships with customers and community to promote long term business growth.
Evaluated the effectiveness of recruitment tools and resources, making recommendations for improvements and cost-saving measures where appropriate.
Assisted with writing job postings and job descriptions for boards.
Developed and implemented onboarding and orientation programs for new employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Advocated for staff members, helping to identify and resolve conflicts.
Conducted performance reviews and provided feedback to managers on employee performance.
Streamlined payroll processing by implementing an automated timekeeping system.
Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Improved communication within the team through regular meetings, fostering a collaborative work environment.
Education
High school diploma -
Redwood High School
Visalia, CA
Skills
KPI Management
Administrative Oversight
Data Entry
Report Generation
Appointment Scheduling
Multi-Line Phone Talent
Computer Proficiency
Microsoft Outlook
Microsoft Excel
Customer Service
Customer Relations
Languages
English - Fluent
Assessments
Attention to detail, Proficient, 11/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
Administrative assistant/receptionist, Proficient, 11/01/23, Using basic scheduling and organizational skills in an office setting
Work style: Reliability, Proficient, 09/01/21, Tendency to be reliable, dependable, and act with integrity at work
Managing accounts in QuickBooks, Proficient, 11/01/23, Using QuickBooks software to manage business financials
HR: Compensation & benefits, Proficient, 10/01/23, Knowledge of compensation and benefits programs
Timeline
Business Development Manager
Volt Workforce Solutions
01.2023 - 05.2023
Staffing Consultant
Volt Workforce Solutions
12.2022 - 01.2023
Account Manager
LaborMAX Staffing
10.2021 - 12.2022
Owner/Manager
AK Auto Detailing LLC
11.2019 - Current
High school diploma -
Redwood High School
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