Karina Ferreras
Coral Springs,FL
Summary
Seasoned Operations Manager and talented leader years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Operations Manager
Chris Lapi Moving Supplies
03.2015 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
Restaurant Owner
Brazilian Buffet Restaurant
01.2010 - 12.2015
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
Education
Associate of Science - Hotel And Restaurant Management
Le Cordon Bleu College of Culinary Arts
Miramar, FL06.2009
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL05.2006
Skills
- Business Development
- Contract Management
- Workflow Optimization
- Health and Safety Compliance
- Logistics Oversight
- P&L Management
- Program Administration
- Customer Service
- Process Improvement
- Inventory Management
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
Chris Lapi Moving Supplies
03.2015 - Current
Restaurant Owner
Brazilian Buffet Restaurant
01.2010 - 12.2015
Associate of Science - Hotel And Restaurant Management
Le Cordon Bleu College of Culinary Arts
High School Diploma -
Marjory Stoneman Douglas High School
Similar Profiles
Christisn LasterChristisn Laster
Owner at Chris MovingOwner at Chris Moving
Edwin JohanEdwin Johan
Site Manager at PT. LAPI ITBSite Manager at PT. LAPI ITB
Térésa Ketia NzimbuTérésa Ketia Nzimbu
Student Job Recruiter - Cashier at Chris & ChrisStudent Job Recruiter - Cashier at Chris & Chris