KARINA FREITAS
Holly Springs,NC
Summary
With a proven track record at Triangle Medical LLC, I excel in workflow optimization and process improvements, enhancing efficiency by over 30%. My expertise in data management (MS Excel, SharePoint) and my ability to lead remote teams with clear, effective communication stand out. I bring analytical thinking and a keen eye for detail to every project.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Internal Logistics Supply Chain Coordinator
Triangle Medical LLC
01.2024 - Current
- Managed the onboarding process for new distributors, ensuring accurate data collection and timely documentation submission
- Created and maintained detailed tracking reports for onboarding, inventory levels, and operational progress using MS Excel and SharePoint
- Streamlined workflows and implemented process improvements, increasing efficiency and reducing errors in document submission
- Prepared concise visualizations and reports for senior leadership, translating complex operational data into actionable insights
Immigration Consultant
Fayad Law
07.2023 - 12.2023
- Ensured extreme attention to detail in document preparation and submission, adhering to federal compliance standards
- Analyzed client data to identify issues and recommended solutions for smoother immigration processes
- Utilized MS Teams and SharePoint for file management and task tracking, ensuring all records were up to date
- Delivered clear and concise communications to clients, translating technical legal requirements into actionable steps
- Remote/Contractor
Analyst Consultant for Immigration Services
Voyce Global
08.2021 - 06.2023
- Served as a key liaison between non-English-speaking immigrants and U.S
- Border Patrol and Immigration and Customs Enforcement (ICE) officials at U.S
- Borders, ensuring clear, accurate, and effective communication
- Provided real-time linguistic and cultural interpretation during critical interactions, helping ICE officials understand and address the needs of immigrants in compliance with federal immigration protocols
- Analyzed and documented immigration cases, delivering detailed reports and insights to assist ICE in assessing individual situations and adhering to compliance regulations
- Supported ICE's Intensive Supervision and Appearance Program (ISAP) by facilitating interviews, interpreting sensitive information, and maintaining high standards of confidentiality
- Advised ICE and U.S
- Border Patrol on cultural norms and practices of foreign-born individuals, improving communication effectiveness and fostering understanding
- Maintained databases and Personally Identifiable Information (PII) in accordance with ICE Office of Information Governance and Privacy (OIGP) standards
- Managed over 45 immigration cases monthly, providing expert analysis and language support for Limited English Proficient (LEP) individuals to ensure fair and thorough processes
- Remote
Foreign Language Instructor
Yorktown Systems Group
Fort Bragg, NC
06.2018 - 06.2021
- Delivered advanced Portuguese language instruction to elite U.S
- Special Forces personnel at the John F
- Kennedy Special Warfare Center and School, aligning coursework with critical mission objectives and Department of Defense (DoD) directives
- Designed and implemented tailored language training programs to meet the unique operational needs of Special Forces personnel, ensuring linguistic readiness for high-stakes missions
- Conducted language proficiency evaluations, identifying skill gaps and developing customized learning plans to prepare students for the Oral Proficiency Interview (OPI) test
- Maintained strict adherence to security clearance protocols and confidentiality standards, ensuring compliance with DoD requirements for sensitive training materials and personnel data
- Provided in-depth cultural training to enhance operational effectiveness and cross-cultural communication during international deployments
- Prepared detailed progress reports and presented briefings to senior military leadership, ensuring alignment with mission-critical objectives and language proficiency benchmarks
Mortgage Loan Officer
Castle Home Mortgage
01.2008 - 12.2018
- Analyzed client data with precision to ensure accuracy and compliance with federal lending regulations
- Managed detailed loan files, tracking application stages to ensure timely completion
- Created clear and concise reports to communicate loan eligibility and risks to stakeholders
Education
Bachelor of Science - Homeland Security
Campbell University
Lillington, NC01.2023
Bachelor of Science - Hospitality Management
Tiradentes University
Aracaju, Brazil01.1999
Skills
- Clearance Coordination & Compliance
- Training Development & Coordination
- Workflow Optimization & Process Improvements
- Data Entry & Database Management (MS Excel, SharePoint, Airtable)
- Analytical Thinking & Problem Resolution
- Technical Writing & Effective Communication
- Team Leadership & Progress Tracking
- Advanced Organization & Attention to Detail
- Remote Team Collaboration
Certification
- Advanced Compliance Standards for Federal Agencies
- Integrity Sales Training | 2010
Additional Information
U.S. Citizen with eligibility for security clearance., Experienced in project management, clearance coordination, and onboarding for government agencies., Proven ability to work in remote settings while maintaining high organizational standards and operational efficiency.
Toolsandskills
- Proficient in MS Office Suite (Teams, SharePoint, Excel, Outlook) for database management and reporting.
- Experience with Airtable and other database applications for tracking workflows and progress.
- Strong technical writing skills for developing concise reports, presentations, and process documentation.
- Effective communication skills for collaborating with remote teams and briefing leadership.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Internal Logistics Supply Chain Coordinator
Triangle Medical LLC
01.2024 - Current
Immigration Consultant
Fayad Law
07.2023 - 12.2023
Analyst Consultant for Immigration Services
Voyce Global
08.2021 - 06.2023
Foreign Language Instructor
Yorktown Systems Group
06.2018 - 06.2021
Mortgage Loan Officer
Castle Home Mortgage
01.2008 - 12.2018
Bachelor of Science - Homeland Security
Campbell University
Bachelor of Science - Hospitality Management
Tiradentes University
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