Karina Gamez
Vero Beach,FL
Summary
Motivated and adaptable professional with a strong work ethic, detail oriented mindset, and a proactive approach to challenges. Quick learner, dependable under pressure, and excellent communication skills. Eager to contribute to a positive team oriented environment.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
Top Crete Pros LLC
Vero Beach, Florida
09.2025 - Current
- Responded to customer inquiries via phone and email with professionalism and clarity.
- Communicated with suppliers to order materials and schedule deliveries.
- Processed invoices for payment in a timely manner.
- Prepared and submitted permit applications and tracked approval status.
Office Manager
Orthodontic Specialists of Florida
Vero Beach And Sebastian, FL
02.2021 - 08.2022
- Oversaw the hiring process for new employees, including conducting interviews.
- Provided leadership, insight, and mentored newly hired employees to supply knowledge of the company’s benefits and policies.
- Managed the patient appointment scheduling system efficiently, minimizing gaps in the schedule while accommodating emergencies.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Served as the main point of contact for patient inquiries or concerns, resolving issues promptly and professionally.
- Maintained detailed records of insurance information, including policy numbers, coverage limits, and pre-authorization requirements.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Dental Office Receptionist
Treasure Coast Community Health
Fellsmere, FL
09.2020 - 02.2021
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Arranged the scheduling of appointments per day to maximize customer satisfaction and company revenue goals.
- Confirmed patient appointments, optimizing the daily schedule for efficiency.
- Filed patient records accurately, ensuring up-to-date documentation of all procedures performed.
- Directed daily inquiries by phone and email, leading to increased efficiency and exceptional customer experiences.
Education
Associate of Science - Diagnostic Medical Sonography
Eastern Florida State College
Melbourne, FLSkills
- Interpersonal skills
- Bilingual- fluent in English and Spanish
- Analytical and critical thinking
- Problem-solving
- Detail orientation
- Organization and time management
Timeline
Office Administrative Assistant
Top Crete Pros LLC
09.2025 - Current
Office Manager
Orthodontic Specialists of Florida
02.2021 - 08.2022
Dental Office Receptionist
Treasure Coast Community Health
09.2020 - 02.2021
Associate of Science - Diagnostic Medical Sonography
Eastern Florida State College