Karina Gonzales
Tucson,AZ
Summary
- Experience in customer service and reception, and is skilled at problem solving, customer engagement, and various software operations.
- Exceptional multitasking abilities and writing skills, and is versatile and dedicated.
- Over Ten years of experience providing care to elderly and disabled individuals, with expertise in providing medication reminders, housekeeping, and assistance with daily activities.
Overview
4
4
years of professional experience
Work History
Unit Clerk/Staffer
Handmaker Jewish Services for the Aging
Tucson , Arizona
2023.10 - 2024.02
- Telephone and front desk reception
- Database and records management
- Customer service
- Executive and administrative support
- Calendar management
- Office and supply maintenance
- Coordinate staff weekly schedules
- Arrange transportation for residents
Dispatcher/Customer Service
Quick Restore of Tucson LLC
Tucson , Arizona
2023.09 - 2024.10
- Receive and dispatch Staff for a quote or provide restoration service.
- Enter data in the computer system and maintain logs and records of calls, activities and other information
- Monitor the route and status of field units to coordinate and prioritize their schedule.
Personal Shopper/Office Assistant
Lutheran Social Services of Arizona
Tucson , Arizona
2023.01 - 2024.04
- Organize clients personal shopping list
- Shop and deliver clients household products, medicines and food
- Deliver for meals and wheels by picking up, loading and deliver prepared frozen meals to home bound seniors in need of meal delivery services
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
Receptionist
Claudias dream shop
Tucson , Arizona
2020.08 - 2022.06
- Create and manage both digital and hard copy filing systems for all partners
- Prepare bills and take payments
- Corresponded with clients through email, telephone or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments.
Education
High School Diploma -
Franklin Virtual
Tucson, AZ2012-05
Skills
- Database Data Entry
- Telephone Etiquette
- Unit Administrative Support
- Schedule And Calendar Management
- Microsoft Office Expertise
- Team Training And Development
Affiliations
- Volunteer with an advocacy group for youth and adults. Providing support with depression and Lifestyle change.
Languages
Spanish
Limited
Timeline
Unit Clerk/Staffer
Handmaker Jewish Services for the Aging
2023.10 - 2024.02
Dispatcher/Customer Service
Quick Restore of Tucson LLC
2023.09 - 2024.10
Personal Shopper/Office Assistant
Lutheran Social Services of Arizona
2023.01 - 2024.04
Receptionist
Claudias dream shop
2020.08 - 2022.06
High School Diploma -
Franklin Virtual
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