Karina Gonzales
Tucson,AZ
Summary
- Experience in customer service and reception, and is skilled at problem solving, customer engagement, and various software operations.
- Exceptional multitasking abilities and writing skills, and is versatile and dedicated.
- Over Ten years of experience providing care to elderly and disabled individuals, with expertise in providing medication reminders, housekeeping, and assistance with daily activities.
Overview
4
4
years of professional experience
Work History
Unit Clerk/Staffer
Handmaker Jewish Services for the Aging
Tucson, Arizona
10.2023 - 02.2024
- Telephone and front desk reception
- Database and records management
- Customer service
- Executive and administrative support
- Calendar management
- Office and supply maintenance
- Coordinate staff weekly schedules
- Arrange transportation for residents
Dispatcher/Customer Service
Quick Restore of Tucson LLC
Tucson, Arizona
09.2023 - 10.2024
- Receive and dispatch Staff for a quote or provide restoration service.
- Enter data in the computer system and maintain logs and records of calls, activities and other information
- Monitor the route and status of field units to coordinate and prioritize their schedule.
Personal Shopper/Office Assistant
Lutheran Social Services of Arizona
Tucson, Arizona
01.2023 - 04.2024
- Organize clients personal shopping list
- Shop and deliver clients household products, medicines and food
- Deliver for meals and wheels by picking up, loading and deliver prepared frozen meals to home bound seniors in need of meal delivery services
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
Receptionist
Claudias dream shop
Tucson, Arizona
08.2020 - 06.2022
- Create and manage both digital and hard copy filing systems for all partners
- Prepare bills and take payments
- Corresponded with clients through email, telephone or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments.
Education
High School Diploma -
Franklin Virtual
Tucson, AZ05-2012
Skills
- Database Data Entry
- Telephone Etiquette
- Unit Administrative Support
- Schedule And Calendar Management
- Microsoft Office Expertise
- Team Training And Development
Affiliations
- Volunteer with an advocacy group for youth and adults. Providing support with depression and Lifestyle change.
Languages
Spanish
Limited
Timeline
Unit Clerk/Staffer
Handmaker Jewish Services for the Aging
10.2023 - 02.2024
Dispatcher/Customer Service
Quick Restore of Tucson LLC
09.2023 - 10.2024
Personal Shopper/Office Assistant
Lutheran Social Services of Arizona
01.2023 - 04.2024
Receptionist
Claudias dream shop
08.2020 - 06.2022
High School Diploma -
Franklin Virtual
Similar Profiles
Alexander LopezAlexander Lopez
Server at Handmaker Jewish Services For AgingServer at Handmaker Jewish Services For Aging
Kelly HoustonKelly Houston
LICENSED NURSING ASSISTANT at HANDMAKER JEWISH SERVICESLICENSED NURSING ASSISTANT at HANDMAKER JEWISH SERVICES
Rekha RajaRekha Raja
Staff Psychiatrist at Jewish home for the aging AGPU-Gero Pysch unitStaff Psychiatrist at Jewish home for the aging AGPU-Gero Pysch unit