Karina Gonzalez Navarro
St. Petersburg,FL
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Prep Cook
Harrys Grill
12.2023 - Current
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Assisted with menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Measured and mixed ingredients according to precise recipes for best results.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Cook's Assistant
Beach Bistro
09.2022 - 11.2023
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Cleaned and maintained work areas, equipment and utensils.
- Removed trash and cleaned kitchen garbage containers.
- Maintained high personal grooming standards and uniform presentation.
Food Runner
Krasi
07.2021 - 06.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Server
Wagamama
03.2021 - 06.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Applied Science - Dental Assisting
NUC University
Puerto RicoSkills
- Customer Service
- Ingredient Preparation
- Menu Memorization
- Highly Motivated
- Kitchen Operations
- Teamwork and Collaboration
- Food Preparation
- Multitasking and Organization
- Interpersonal Communication
- Quick-Learning
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Elementary
References
References available upon request.
Timeline
Prep Cook
Harrys Grill
12.2023 - Current
Cook's Assistant
Beach Bistro
09.2022 - 11.2023
Food Runner
Krasi
07.2021 - 06.2022
Server
Wagamama
03.2021 - 06.2021
Associate of Applied Science - Dental Assisting
NUC University
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