Summary
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Karina Gonzalez

Pasadena,TX

Summary

Efficient Point of Sale Associate known for maintaining high productivity levels and completing tasks with precision. Skilled in inventory management, customer service, and transaction processing. Excel at communication, problem-solving, and adaptability, ensuring smooth operations in fast-paced retail environments.

Work History

Party Hostess

Jumping World
Pasadena, Texas
12.2024 - 05.2025
  • Performed light cleaning duties such as sweeping and mopping after events.
  • Set up tables and chairs for events according to specifications.
  • Interacted with guests throughout the duration of the party, ensuring their needs were met promptly.
  • Disposed of trash appropriately after each event concluded.
  • Assisted in setting up decorations, food, and beverages for the party.
  • Ensured that all guests had a pleasant experience by providing friendly customer service.
  • Stocked supplies prior to an event taking place.
  • Answered any questions that guests may have had regarding the event or its contents.
  • Provided assistance to guests who required help during the event.
  • Assisted in serving food and drinks to guests during events.
  • Greeted guests and provided excellent customer service.
  • Addressed customer complaints promptly and professionally.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Delivered clear, audible instructions for games and activities in language appropriate for age group.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.

Point of Sale Associate

Jumping World
Pasadena, TX
12.2024 - 05.2025
  • Inputted data into computer system regarding purchase orders or invoices.
  • Organized merchandise displays and stocked shelves according to company standards.
  • Demonstrated knowledge of store products and services to customers.
  • Supported team members during peak times or when short staffed.
  • Provided excellent customer service to customers in person and over the phone.
  • Resolved customer complaints in a professional manner.
  • Managed multiple tasks simultaneously while providing excellent customer service at all times.
  • Processed customer payments accurately and efficiently.
  • Maintained cleanliness of checkout area and other areas as needed.
  • Assisted customers with locating items, answered questions, and provided information on product features.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

High School Diploma -

Pasadena High School
206 Shaver Street
05-2027

Skills

  • Customer service
  • Event coordination
  • Point of sale
  • Merchandising
  • Cash handling
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Guest support
  • Table setting
  • Room decoration
  • Cleanliness standards
  • Food and beverage sales
  • Greeting and seating
  • Professional appearance
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Cash handling accuracy
  • Store cleaning
  • Cleaning and sanitizing
  • POS systems

Affiliations

  • Volunteer work
  • Extracurricular Activities
  • Leadership Roles in Projects
  • Community Engagement

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Pre - AP classes
  • All A's

Timeline

Party Hostess

Jumping World
12.2024 - 05.2025

Point of Sale Associate

Jumping World
12.2024 - 05.2025

High School Diploma -

Pasadena High School