Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. and ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Virtual Monitor Tech
North Shore Medical Center-Salem Hospital
11.2018 - 03.2023
Remain alert for extended periods of time
Observe and monitor assigned patients to ensure safety and prevention of injury
Verbally de-escalate patients
Complete required trainings on a monthly basis
Answer telephone in professional manner
Stay in constant contact with other employee residents of the hospital.
Closely monitored patient condition and actions nurse or PCA if patient became stressed or conditioned worsened.
Entered details into computer systems and managed database of information.
Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
Documented patient information and care activities in electronic health record.
Patient Safety Sitter
North Shore Medical Center Salem Hospital
11.2018 - 03.2023
Warmly greeted patients and visitors and made each feel welcome.
Provide companionship and sit with patients to supervise as needed
Collaborated with other medical staff to achieve high level of patient safety and care.
Provided physical support to patients through diverse types of mobility assistance.
Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
Monitored patient progress and provided emotional support on occasion.
Direct Support Professional
Bridgewell Inc
06.2019 - 12.2019
Answer telephone in professional manner
Document about clients day, behavior, and medication.
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Transported clients to medical and dental appointments to provide support.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted with daily living activities, running errands, and household chores.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assistant Group Leader
YMCA Of Metro North Academy
01.2019 - 05.2019
Monitor children on the school bus as needed.
Reported accidents and unusual incidents and maintained necessary documentation to facilitate fact-finding process.
Participated in opportunities for staff growth and development to support professional advancement.
Generated accurate and timely reports, record keeping and documentation to review classroom outcomes.
Displayed positive role modeling, high energy, engagement and good communication skills with children.
Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Attended staff development meetings and workshops and applied information from those events into daily activities.
Assisted students with homework issues and helped to incorporate positive study skills.
Waitress
Victor's Italian Cuisine
09.2018 - 01.2019
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Checked guests' identification before serving alcoholic beverages.
Crew Member
Burger King
08.2016 - 09.2018
Worked well with teammates and accepted coaching from management team.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new team members on procedures, customer service, and sales techniques.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Administrative Assistant (Seasonal)
Corcoran Management
05.2015 - 09.2015
Set up/prepare for events
Supervise Children ages up to 15 y/o
Deliver items to housing residents
Prepare documents
Scan, copy, and fax paperwork.
Education
Business Administration
University of Massachusetts Lowell
Lowell, MA
10.2023
Associate in Arts - Health Science
North Shore Community College
Lynn, MA
01.2022
Associate in Arts - Business Administration
North Shore Community College
Lynn, MA
01.2022
High School Diploma -
Saugus High School
Saugus, MA
01.2017
Skills
Behavior Management
Student Management
Discipline
Emergency Response
Incident Reporting
Youth Mentoring
Child Safety
Lesson Planning
Event Planning
Activity Planning
Safety Awareness
Problem-Solving
Punctual and Reliable
Caring and Responsible
Documentation and Reporting
Friendly and Respectful
Goal Setting
Certification
CPR / First Aid Certified
Mandated Reporter Certificate
Harassment Prevention Certificate
Timeline
Direct Support Professional
Bridgewell Inc
06.2019 - 12.2019
Assistant Group Leader
YMCA Of Metro North Academy
01.2019 - 05.2019
Virtual Monitor Tech
North Shore Medical Center-Salem Hospital
11.2018 - 03.2023
Patient Safety Sitter
North Shore Medical Center Salem Hospital
11.2018 - 03.2023
Waitress
Victor's Italian Cuisine
09.2018 - 01.2019
Crew Member
Burger King
08.2016 - 09.2018
Administrative Assistant (Seasonal)
Corcoran Management
05.2015 - 09.2015
Business Administration
University of Massachusetts Lowell
Associate in Arts - Health Science
North Shore Community College
Associate in Arts - Business Administration
North Shore Community College
High School Diploma -
Saugus High School
CPR / First Aid Certified
Mandated Reporter Certificate
Harassment Prevention Certificate
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