KARINA GRAY
Senior Vice President - Financial Banking
Surprise,AZ
Summary
Multi-talented Senior Banking Professional with extensive experience and proven success developing talent that exceeds performance goals and business objectives. Successful at building and implementing development programs to diverse employees and teams in both direct and influential leadership roles. Collegial partner with the ability to collaborate with all levels of an organization to make immediate positive contributions. Skilled strategy leader that is passionate about optimizing the customer experience, while delivering operational excellence, with a high degree of accuracy
Overview
33
33
years of professional experience
Work History
SVP - District Branch Newtork Senior Manager
Wells Fargo Bank, N.A.
01.2017 - Current
- Proven success developing high-performing leaders and teams through supportive leadership, providing clear expectations, and focusing on employee skill development
- Effectively implement and execute company development programs, resulting in improvements around employee performance, customer satisfaction, risk mitigation, and overall business results
- Support company reputation through community involvement, developing partnerships with local businesses, and volunteering with local organizations and non-profits.
- Achieve consistent revenue and customer household growth by identifying new business opportunities and empowering existing client base within the district.
- Promote a positive employee experience and working environment by utilizing a flexible and adaptable coaching strategy to meet the needs and learning style of a diverse team
- Develop and foster dynamic partnerships to support company strategy around, talent development, enterprise communication, marketing, employee engagement, and innovation
- Successfully manage competing priorities in a complex and heavily matrixed environment, while delivering results with a high degree of accuracy and attention to detail
SVP - Regional Sales Coach Manager 2
Wells Fargo Bank
1 2014 - 01.2017
- Successfully led small business initiative for the Arizona region across 241 branches supporting almost 125,000 small business households
- Enhanced the performance and engagement of the small business team, including over 60 Business Banking Specialists (14 Senior Business Specialists) and over 500 Business Advocates by implementing learning solutions and executing
- Serve as the primary liaison to build strategy with partners, including: Small Business Lending, Business Banking, Regional Business Relationship Management, Business Deposits, Merchant Services, Payroll, Marketing, Finance, Recruiting and Learning & Development
- Collaborated with other Regional Sales Coach Managers to share best practices, techniques, and insights for overall program improvement.
VP -District Branch Newtork Manager/Senior Manager
Wells Fargo Bank
9 2006 - 12.2013
- Successfully developed high-performing leaders and teams through supportive leadership, providing clear expectations, and focusing on employee skill development
- Effectively implemented and executed company development programs, resulting in improvements around employee performance, customer satisfaction, risk mitigation, and overall business results
- Achieved consistent revenue and customer household growth by identifying new business opportunities and empowering existing client base within the district.
- Promoted a positive employee experience and working environment by utilizing a flexible and adaptable coaching strategy to meet the needs and learning style of a diverse team
- Developed and foster dynamic partnerships to support company strategy around, talent development, enterprise communication, marketing, employee engagement, and innovation
- Successfully managed competing priorities in a complex and heavily matrixed environment, while delivering results with a high degree of accuracy and attention to detail
Sales Development Manager
Wells Fargo Bank
02.2005 - 08.2006
- Can provide details upon request
Learning & Development Consultant
Wells Fargo Bank
01.2000 - 02.2005
- Can provide details upon request
Branch Manager/Various Retail Positions
Wells Fargo Bank, N.A.
09.1991 - 01.2000
- Can provide details upon request
Education
TTT-Sales & Service Leadership Skills for Managers -
Wells Fargo Bank
TTT-Sales & Service Leadership Skills for Service Managers - undefined
Wells Fargo Bank
TTT-Sales & Service Skills for Bankers - undefined
Wells Fargo Bank
TTT-Trend Based Coaching - undefined
Wells Fargo Bank
Financial Workshop/Mid to Senior - undefined
Wells Fargo Bank
Customer Resolution & Conflict Management/Mid to Senior - undefined
Wells Fargo Bank
Organizational Savvy/Mid to Senior - undefined
Wells Fargo Bank
Senior Situational Leadership - undefined
Wells Fargo Bank
Creating an Inclusive Environment - undefined
Wells Fargo Bank
Sales & Service Leadership Skills/Mid to Senior - undefined
Wells Fargo Bank
Situational Leadership - undefined
Wells Fargo Bank
Diamond Model Facilitator Workshop - undefined
Wells Fargo Bank
Sales & Service Leadership for Managers - undefined
Wells Fargo Bank
Facilitator Workshop - undefined
Wells Fargo Bank
College of Sales Management - undefined
Wells Fargo Bank
Effective Business Writing - undefined
Wells Fargo Bank
Q12 Impact/Strengths Engagement - undefined
Wells Fargo Bank
Emerging Leadership Seminar - undefined
Wells Fargo Bank
Sales Roadmap - undefined
Wells Fargo Bank
1st Year Graduate School of Banking CBA - undefined
Wells Fargo Bank
Advanced Leadership Seminar - undefined
Wells Fargo Bank
Presentation and Public Speaking Skills - undefined
Wells Fargo Bank
CE90X Customer Experience for District Managers - undefined
Wells Fargo Bank
Diversity & Inclusion 3 & 4 - undefined
Wells Fargo Bank
Small Business Media Training - undefined
Wells Fargo Bank
Coaching and Feedback in the Moment - undefined
Wells Fargo Bank
Facilitationcertifications
- Creating an Inclusive Environment
- Situational Leadership
- Q12 Impact/Strengths Engagement
- Sales & Service Leadership for Skills for Managers
- Trend Based Coaching
- Sales & Service Leadership Skills for Service Managers
- Sales & Service Skills for Bankers
- Managing & Coaching for Premier Performance
- Emerging Leadership Seminar/ELS
- Influence & Leadership Seminar/ILS
- Advanced Leadership Seminar/ALS
- Love’em or Lose ‘em
Community Service
- Wells Fargo Bank, Vice-chair Board of Directors Association of Arizona Food Banks, 2011, Present
- Wells Fargo Bank, Co-chair for Parents AZ COPG, 2007, 2009
- Wells Fargo Bank, Metro West Denovo Champion, 2007, 2008
- Wells Fargo Bank, Sonoran Living TV appearance/Teaching Kids to Save, 2009
- Wells Fargo Bank, DM Job Family Conversion Training SME/Wachovia/New Jersey, 2009
- Wells Fargo Bank, LEAPP Business Plan Workshop, 2009
- Wells Fargo Bank, AZ Diversity Council/COPG Participation, 2007, 2013
- Wells Fargo Bank, Wells Fargo Diversity Ambassador, 2013
Timeline
SVP - District Branch Newtork Senior Manager
Wells Fargo Bank, N.A.
01.2017 - Current
Sales Development Manager
Wells Fargo Bank
02.2005 - 08.2006
Learning & Development Consultant
Wells Fargo Bank
01.2000 - 02.2005
Branch Manager/Various Retail Positions
Wells Fargo Bank, N.A.
09.1991 - 01.2000
SVP - Regional Sales Coach Manager 2
Wells Fargo Bank
1 2014 - 01.2017
VP -District Branch Newtork Manager/Senior Manager
Wells Fargo Bank
9 2006 - 12.2013
TTT-Sales & Service Leadership Skills for Managers -
Wells Fargo Bank
TTT-Sales & Service Leadership Skills for Service Managers - undefined
Wells Fargo Bank
TTT-Sales & Service Skills for Bankers - undefined
Wells Fargo Bank
TTT-Trend Based Coaching - undefined
Wells Fargo Bank
Financial Workshop/Mid to Senior - undefined
Wells Fargo Bank
Customer Resolution & Conflict Management/Mid to Senior - undefined
Wells Fargo Bank
Organizational Savvy/Mid to Senior - undefined
Wells Fargo Bank
Senior Situational Leadership - undefined
Wells Fargo Bank
Creating an Inclusive Environment - undefined
Wells Fargo Bank
Sales & Service Leadership Skills/Mid to Senior - undefined
Wells Fargo Bank
Situational Leadership - undefined
Wells Fargo Bank
Diamond Model Facilitator Workshop - undefined
Wells Fargo Bank
Sales & Service Leadership for Managers - undefined
Wells Fargo Bank
Facilitator Workshop - undefined
Wells Fargo Bank
College of Sales Management - undefined
Wells Fargo Bank
Effective Business Writing - undefined
Wells Fargo Bank
Q12 Impact/Strengths Engagement - undefined
Wells Fargo Bank
Emerging Leadership Seminar - undefined
Wells Fargo Bank
Sales Roadmap - undefined
Wells Fargo Bank
1st Year Graduate School of Banking CBA - undefined
Wells Fargo Bank
Advanced Leadership Seminar - undefined
Wells Fargo Bank
Presentation and Public Speaking Skills - undefined
Wells Fargo Bank
CE90X Customer Experience for District Managers - undefined
Wells Fargo Bank
Diversity & Inclusion 3 & 4 - undefined
Wells Fargo Bank
Small Business Media Training - undefined
Wells Fargo Bank
Coaching and Feedback in the Moment - undefined
Wells Fargo Bank
Similar Profiles
Troy ClementTroy Clement
Vice President/Business Support Manager/Account Manager/Account Associate at Wells Fargo Bank, N.A. (acquired by Computershare Trust Company, N.A. Nov.2021)Vice President/Business Support Manager/Account Manager/Account Associate at Wells Fargo Bank, N.A. (acquired by Computershare Trust Company, N.A. Nov.2021)
Lucretia McMurtryLucretia McMurtry
Associate Personal Banker/Branch Manger Assistant at Wells Fargo Bank, N.A.Associate Personal Banker/Branch Manger Assistant at Wells Fargo Bank, N.A.
Nordia LawsonNordia Lawson
Teller / Personal Banker/Operations Manager at Wells Fargo Bank, N.A.Teller / Personal Banker/Operations Manager at Wells Fargo Bank, N.A.
Suelen OliveiraSuelen Oliveira
VP Lead Compliance Officer – Enterprise Functions at Wells Fargo Bank N.A.VP Lead Compliance Officer – Enterprise Functions at Wells Fargo Bank N.A.
Cody BossertCody Bossert
RN Case Manager at Compassus HospiceRN Case Manager at Compassus Hospice