Karina Guajardo
Wimberley,TX
Summary
Well-qualified Escrow Assistant proficient in gathering, reviewing and organizing materials in support of the escrow process. Detail-oriented and methodical with excellent multitasking and problem-solving abilities. Offering 10 years of related experience.
Overview
19
19
years of professional experience
Work History
Escrow Assistant
Patten Title
05.2023 - 11.2023
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
- Supported team members in managing their workload, contributing to a more productive work environment.
- Maintained organized files for easy access, increasing team efficiency during transaction reviews.
- Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
- Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
- Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Obtained documents such as proof of insurance and HOA statements.
- Followed-up on status of releases, policies, and return of recorded documents.
- Developed strategies to improve processes and reduce costs.
Escrow Assistant
Independence Title
07.2013 - 11.2023
- Streamlined escrow processes by implementing efficient filing and tracking systems.
- Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Forwarded title clearing documentation to title officer for approval.
- Obtained documents such as HOA statements.
- Enhanced client satisfaction by delivering timely and accurate escrow services.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
- Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
- Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
- Assisted in training new employees on company procedures and best practices, promoting teamwork within the office environment.
Administrative Assistant
Hart Properties
11.2004 - 07.2013
- Assisted in property management and generated financial reports for management review.
- Scheduled property showings.
- Collect rent from about 45 properties.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Generated financial reports for management review.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Certification - Medical Office
Southern Careers Insitute
Austin2003
Skills
- Document Review
- Title Procedures
- Schedule Coordination
- Document Analysis
- Contract Review
- Real Estate Transactions
- Title Insurance Understanding
- Notary Public Certification
- Escrow Knowledge
Timeline
Escrow Assistant
Patten Title
05.2023 - 11.2023
Escrow Assistant
Independence Title
07.2013 - 11.2023
Administrative Assistant
Hart Properties
11.2004 - 07.2013
Certification - Medical Office
Southern Careers Insitute
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