Karina Guido
Fontana,CA
Summary
Driven professional with a track record of enhancing product quality and operational efficiency at Nongshim America. Skilled in product inspection and staff training, I excel in streamlining processes and fostering team agility. My proactive approach has led to significant improvements in customer satisfaction and safety procedures, demonstrating a strong ability to deliver results through both hard and soft skills.
Overview
10
10
years of professional experience
Work History
Quality Control Clerk
Nongshim America
10.2019 - Current
- Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
- Improved product quality by conducting thorough inspections and identifying defects in materials.
- Maintained a clean, organized work environment conducive to efficient operations while adhering to safety regulations.
- Documented test results thoroughly, enabling clear communication between stakeholders regarding product performance metrics.
- Assist with SAP/Holds, and new program, Intranet.
- Assist with SQF
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Tracked attendance and evaluated progress for assigned trainees.
- Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
Manager
McDonald's Restaurant
08.2014 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
A.B Miller High School
Fontana, CA05.2014
Skills
- Product Inspection
- Documentation
- Deadline-oriented
- Customer Service
- Data Entry
- Staff Training
- Finished Goods Inspection
- Equipment Calibration
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Clerk
Nongshim America
10.2019 - Current
Manager
McDonald's Restaurant
08.2014 - 04.2019
High School Diploma -
A.B Miller High School
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