Karina Guillen
Merced,CA
Summary
Hardworking and reliable server with strong customer service, communication, and time-management skills. Experienced in fast-paced dining environments and senior living communities, providing accurate, efficient, and friendly service. Builds positive guest relationships, supports team workflow, and adapts quickly to changing needs. Dedicated to delivering excellent dining experiences that drive customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Server
The Hampshire-A Provincial Senior Living Community
Merced , California
08.2024 - Current
- Greeted guests and residents warmly and provided an exceptional dining experience in a fast-paced restaurant and senior-living environment.
- Accurately took and entered food and beverage orders while offering menu explanations and personalized recommendations.
- Delivered meals promptly, ensuring correct presentation, temperature, and dietary preferences.
- Maintained a clean and organized dining area, including resetting tables, sanitizing surfaces, and preparing spaces for service.
- Collaborated closely with hosts, bussers, and kitchen staff to maintain smooth service flow during busy periods.
- Assisted residents with menu selections, special requests, and dietary needs with patience and professionalism.
- Responded quickly to guest questions, concerns, and requests to promote comfort and satisfaction.
- Trained new servers on food safety standards, dining procedures, customer service expectations, and plating techniques.
Education
High School Diploma -
Golden Valley High School
Merced, CA06-2024
Skills
Customer Service & Communication
- Customer service excellence
- Menu memorization
- Problem solving
- Team collaboration
- Time management
- Multitasking & organization
Dining & Service Operations
- Order management & accuracy
- Food delivery and service
- Table setting, bussing, and resetting
- Cleanliness & sanitation standards
- Dining room preparation and upkeep
Timeline
Server
The Hampshire-A Provincial Senior Living Community
08.2024 - Current
High School Diploma -
Golden Valley High School