Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karina Gutierrez

Philadelphia,PA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience

Work History

Administrative Assistant B ( College House HC)

University Of Pennsylvania
09.2021 - Current

Provide administrative and clerical support to the faculty, students, and staff. This role includes day-to-day operational responsibilities that are financial in nature including updating databases/ systems, accounting and assisting in financial management

  • Provide general administrative support
  • Manage incoming email to general office email addresses, ensuring that requests are directed appropriately to staff
  • Assign incoming agreements and materials for review, including financial requests/ payments/ reimbursements
  • Support multiple senior leaders as needed
  • Manage the creation and publication of newsletter, website updates and social media posts
  • Other duties and responsibilities as assigned

Office Manager

Rhd Heart services
11.2019 - 10.2020
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Organize and schedule meetings and appointments
  • Partner with HR to maintain office policies as necessary
  • Organize office operations and procedures
  • Coordinate with IT department on all office equipment
  • Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time
  • Manage contract and price negotiations with office vendors, service providers and office lease
  • Provide general support to visitors
  • Manage executives' schedules, calendars and appointments
  • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
  • Responsible for recruiting staff for the office and providing orientation and training to new employees
  • Ensure top performance of office staff by providing them adequate coaching and guidance
  • Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals
  • LSP II

LSP

RHD
03.2017 - 11.2019
  • Complete required daily cleaning, restocking of cleaning supplies, household items, food, and daily living needs in each apartment
  • Educate, practice, and support residents with skill building activities such as: care for personal space and apartment maintenance; medication management and compliance; interpersonal relationship skill acquisition; accessing community resources etc
  • Complete daily required documentation comprehensively and accurately, i.e., observation checks
  • Mars, daily shift notes, mileage logs, incident reports, and vehicle incident reports
  • Answer phone calls and direct them to the appropriate staff, handle appointment scheduling on and off the computer, and keep up with each resident insurance policy
  • Assist residents to and from medical/ psychiatric appointments, along with keeping documentation completed for said appointments.

Special Education Classroom Assistant

The Philadelphia school
04.2015 - 06.2017
  • I am an academic and behavioral support specialist in the classroom working with children who have emotional, physical, and cognitive disabilities
  • I support the head teacher in any assistance required throughout the day
  • Appropriate paperwork are daily duties such as lesson plans, coping, faxing, etc
  • I help ensure the well-being of a classroom of 20 or more at any given time
  • I am also first aid and
  • CPR certified.

Hostess/Waitress/Hospitality

Crowne Plaza Hotel
06.2012 - 07.2014
  • Recognized as Employee of the Month 5 times for excellent service
  • Responsible for training new waiters and waitresses in food handling, hygiene, and safety procedures
  • Ensured that all guests received exceptional service
  • Assisted manager in tracking inventory
  • Set up/ break down & restock buffets, set up/ break down room service trays
  • Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.

Education

Psychology

Community College of Philadelphia
Philadelphia, PA

High School Diploma -

Delaware Valley Charter High School
Philadelphia, PA

Skills

  • Administrative Support
  • Operational Requirements
  • Recordkeeping
  • Back Office Operations
  • Budgeting
  • Account Balancing
  • Order Placement
  • Customer Service
  • Office Supplies and Inventory
  • Office Management
  • Development in any professional field

Timeline

Administrative Assistant B ( College House HC)

University Of Pennsylvania
09.2021 - Current

Office Manager

Rhd Heart services
11.2019 - 10.2020

LSP

RHD
03.2017 - 11.2019

Special Education Classroom Assistant

The Philadelphia school
04.2015 - 06.2017

Hostess/Waitress/Hospitality

Crowne Plaza Hotel
06.2012 - 07.2014

Psychology

Community College of Philadelphia

High School Diploma -

Delaware Valley Charter High School
Karina Gutierrez