Karina Hernandez

• Sorted and organized files, spreadsheets and reports.
• Analyzed problems, identified solutions and made decisions.
• Interacted with customers by phone, email or in-person to provide information.
• Completed research, compiled data, updated spreadsheets and produced timely reports.

Facilites cleaning all new mobile houses that were build cutting plastic and sweeping the houses and outside environment

Also help my manager translate when people was coming in seeking for a job I was helping with translating and filling applications

• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Maintained organized, safe and clean work areas and complied with company safety and security standards.
• Anticipated customers' questions and complaints and skillfully handled concerns.

Interact with costumers in buffet and front cashier answering phone callsAlso clean tables, mop , sweep keep environment clean everyday

• Managed procurement, inventory and warehouse operations.
• Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
• Trained new employees on proper protocols and customer service standards.
• Trained and guided team members to maintain high productivity and performance metrics.
• Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.

• Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
• Produced food and drink products adhering to company quality and quantity standards.
• Maintained clean and attractive product displays to entice customer purchases.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.

Also decorate all deserts. Prepare all vegetables and veggies