Karina Herrera
Houston
Summary
I have specialized to pay attention and accuracy — essential in clerical duties. I have experience with office software, data entry, filing systems, and other tools that clerks use. My organizational skills and ability to multitask or manage time effectively is one of my strongest skills.
I have excellent communication and professionalism skills to fulfill the roll and interact with clients and colleagues.
Overview
10
10
years of professional experience
Work History
Cashier
HEB
06.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Managed cash handling procedures, including balancing registers at shift end.
- Coordinated with team members to ensure seamless service during peak hours.
Receptionist\Clerk
H&r Block
01.2025 - 05.2025
- Managed high volume of incoming calls, providing efficient customer service and support.
- Scheduled appointments for clients, optimizing daily calendar and reducing wait times.
- Processed client paperwork accurately, ensuring compliance with tax regulations and deadlines.
- Utilized H&R Block software to input data and maintain client records securely.
- Coordinated with tax professionals to prepare necessary documents for client consultations, enhancing workflow.
Special Education Paraprofessional
Matthys Elementary
08.2015 - 09.2019
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing positive behavior and promoting a conducive learning environment.
- Facilitated small group instruction to enhance student understanding of core subjects.
- Collaborated with special education staff to adapt instructional materials and resources for accessibility.
- Monitored student progress, documenting observations to inform teaching strategies and interventions.
Education
Associate of Applied Science - Teacher
San Jacinto College
Pasadena, Texas, TX01-2026
High School Diploma -
Pasadena Memorial
Pasadena, TX05-2014
Skills
- Appointment scheduling
- Client management
- Data entry
- Communication skills
- Team collaboration
- Classroom management
- Time management
- Work ethic and integrity
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist\Clerk
H&r Block
01.2025 - 05.2025
Cashier
HEB
06.2021 - Current
Special Education Paraprofessional
Matthys Elementary
08.2015 - 09.2019
Associate of Applied Science - Teacher
San Jacinto College
High School Diploma -
Pasadena Memorial