Summary
Overview
Work History
Skills
Languages
Timeline
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Karina Holt

Summary

Professional with solid background in managing front-office operations in medical setting. Skilled in patient scheduling, administrative tasks, and maintaining confidentiality. Strong focus on team collaboration and flexible in adapting to changing needs. Reliable in ensuring efficient and smooth workflow, fostering welcoming environment for patients.

Overview

6
6
years of professional experience

Work History

Jewelry Sales Associate

Pandora Jewelry
10.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Increased sales through personalized customer interaction and understanding their specific jewelry preferences.
  • Provided exceptional customer service to enhance client satisfaction and loyalty.

Assistant Manager/Front Desk Receptionist

Neurology Associates Of Metroplex
08.2023 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Upheld high quality assurance standards by consistently monitoring clinical practices/procedures adherence levels among all medical assistants under managerial supervision purview.
  • Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.

Front Desk Coordinator/Receptionist

American Pain And Wellness
10.2022 - 04.2023
  • Managed patient scheduling and appointments to optimize clinic flow and enhance patient experience.
  • Coordinated communication between healthcare providers, patients, and insurance companies to ensure seamless service delivery.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.

Kitchen Expansion Trainer/ Part Time Clerk

Quiktrip Kitchens
07.2019 - 10.2022
  • Trained and mentored 5-10 new personnel hired to fulfill various roles.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Assessed vendor products and maintained positive vendor relations.
  • Coordinated training schedules, ensuring alignment with organizational goals and resource availability.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • In-depth product knowledge
  • Effective verbal communication
  • Expertise in HIPAA compliance
  • Team leadership
  • Time management
  • Staff training and development

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Jewelry Sales Associate

Pandora Jewelry
10.2024 - Current

Assistant Manager/Front Desk Receptionist

Neurology Associates Of Metroplex
08.2023 - 06.2024

Front Desk Coordinator/Receptionist

American Pain And Wellness
10.2022 - 04.2023

Kitchen Expansion Trainer/ Part Time Clerk

Quiktrip Kitchens
07.2019 - 10.2022

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Karina Holt