Karina Ibarra
Riverside,CA
Summary
Professional with proven capability in crisis intervention and emotional support. Skilled in active listening, conflict resolution, and maintaining composure under pressure. Strong team collaborator who adapts to changing needs and focuses on achieving positive outcomes. Known for empathy, resilience, and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Volunteer
Tzu Chi Usa
01.2019 - Current
- Served as an advocate for the organization at community outreach events.
- Supervised youth volunteers while they completed their assigned tasks on site.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Educated local community residents about available health and wellness resources.
Behavior Technician
Maxim Healthcare
10.2024 - 09.2025
- Implemented individualized behavior intervention plans to promote skill development and reduce maladaptive behaviors.
- Conducted regular assessments to monitor client progress and adjust treatment strategies accordingly.
- Collaborated with multidisciplinary teams to ensure comprehensive care and effective communication regarding client needs.
- Trained new staff on operational procedures, behavioral techniques, and data collection methods to enhance service delivery.
Tutor
Self-employeed
08.2023 - 10.2024
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Demonstrated various teaching techniques to engage students in the learning process.
- Developed lesson plans tailored to the needs of each student.
- Utilized positive reinforcement techniques to encourage and motivate students.
Amazon Air Associate
Amazon
04.2021 - 04.2023
- Prepare packages for sortation and load onto containers.
- Ensured compliance with company safety regulations at all times while on the job.
- Built and maintained relationships with peers and upper management to drive team success.
- Facilitated communication between departments to align goals and improve overall service delivery.
Cashier
Cardenas Market
01.2020 - 03.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to manage peak hours effectively, minimizing wait times for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed other duties as assigned by management.
Manager
Tortilleria Ibarra
11.2014 - 02.2017
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Initiated new projects that resulted in increased productivity across all departments.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Cajon High School
San Bernardino, CA06-2020
Bachelor of Arts - Psychology, Spanish
University of California, Riverside
Riverside, CA06-2025
Associate of Arts - Psychology, Spanish, Arts
San Bernardino Valley College
San Bernardino, CA05-2023
Master of Science - Counseling Psychology
California Baptist University
Riverside, CA06-2027
Skills
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Crisis management and prevention
- Data collection
- Active listening
- Behavioral management
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
English
French
Timeline
Behavior Technician
Maxim Healthcare
10.2024 - 09.2025
Tutor
Self-employeed
08.2023 - 10.2024
Amazon Air Associate
Amazon
04.2021 - 04.2023
Cashier
Cardenas Market
01.2020 - 03.2021
Volunteer
Tzu Chi Usa
01.2019 - Current
Manager
Tortilleria Ibarra
11.2014 - 02.2017
High School Diploma -
Cajon High School
Bachelor of Arts - Psychology, Spanish
University of California, Riverside
Associate of Arts - Psychology, Spanish, Arts
San Bernardino Valley College
Master of Science - Counseling Psychology
California Baptist University
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