Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karina Inestroza Lobo

Durham,NC

Summary

Dynamic sales associate with proven success at Zara, consistently achieving monthly sales targets through exceptional customer service and relationship building. Skilled in inventory tracking and cash handling, I excel in fast-paced environments, leveraging strong problem-solving abilities to enhance customer satisfaction and drive repeat business.

Overview

7
7
years of professional experience

Work History

Electrical Engineer

Johnson's Modern Electric
02.2024 - 04.2025
  • Performed maintenance procedures and repairs on existing electrical products and systems.
  • Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
  • Identified specific cables, fuses and circuit breakers required for assigned installations.
  • Inspected and performed validation testing for designed systems and third-party installations.
  • Proposed electrical product and system modifications to improve quality and efficiency.

Sales Associate

Zara
12.2020 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Waitress

El Ancla Restaurant
08.2018 - 11.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Education

Public Administration

Marcos Carias Reyes
Olancho, Honduras
09-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Retail store operations
  • Inventory tracking

Timeline

Electrical Engineer

Johnson's Modern Electric
02.2024 - 04.2025

Sales Associate

Zara
12.2020 - 08.2023

Waitress

El Ancla Restaurant
08.2018 - 11.2020

Public Administration

Marcos Carias Reyes

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