Karina Kimbrough
New York
Summary
Proficient in delivering tailored beverage solutions alongside outstanding customer service. Acted as the key liaison for private events, effectively managing large clientele and ensuring high satisfaction rates. Dedicated to enhancing customer experiences through attention to detail and a passion for quality. Capable of adapting to various customer needs at a fast-pace
Overview
8
8
years of professional experience
Work History
Barista/Bartender
Maman
10.2022 - Current
- Maintained bar cleanliness and operational standards to ensure exceptional service quality.
- Provided detailed guidance on event space and beverage selections to premium clientele.
- Trained and collaborated with event coordinators to serve as primary bartender for private events.
- Executed correct techniques for optimal use of La Marzocco equipment.
Lead Barista
Gregory's Coffee
01.2019 - 07.2022
- Executed creative latte art techniques while training staff in best practices.
- Promoted prepared foods through effective merchandising to boost business revenue.
- Served numerous hot and iced drinks promptly, maintaining strong customer satisfaction rates.
Youth Counselor
Flatbush Development Corporation
07.2017 - 11.2018
- Transported and escorted program participants to and from activities and field trips
- Factored-in abilities needs, abilities, and interests of participants in development of program events
Education
Certification - Medical Assisting
Swedish Institute of Health Sciences
Manhattan, NY09.2023
Highschool Diploma -
Leadership and Public service Highschool
Manhattan, NY06.2019
Skills
- Precision and accuracy
- Time efficiency
- Simultaneous task handling
- Solution-oriented thinking
Timeline
Barista/Bartender
Maman
10.2022 - Current
Lead Barista
Gregory's Coffee
01.2019 - 07.2022
Youth Counselor
Flatbush Development Corporation
07.2017 - 11.2018
Certification - Medical Assisting
Swedish Institute of Health Sciences
Highschool Diploma -
Leadership and Public service Highschool