Karina Lam Li
Quincy,MA
Summary
Resourceful and experienced worker offering expertise in customer service using the diversity of languages for better communication with the customer, travel coordination and file management. Detail-oriented team player with strong organizational skills, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Babysitter/Teacher
Independent Employer
11.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Sales Representative
Repair Shop
02.2022 - 06.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Associates Degree in HR - Human Resources Development
08.2016
- Chinese Government Scholarship Recipient at the College of Chinese Language and Culture, Jinan University
- Study Abroad: GuangZhou, China. Mandarin Chinese as a Second language for non-native.
Skills
- Documentation
- Research
- Document Control
- Entering Patient Data
- Records Preparation
- English, Spanish, Chinese Mandarin and Cantonese speaker
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Native or Bilingual
Timeline
Babysitter/Teacher - Independent Employer
11.2022 - Current
Sales Representative - Repair Shop
02.2022 - 06.2022
IUTIRLA - Associates Degree in HR, Human Resources Development
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