Karina Lopez
Summary
Experienced Office Management and Administration. With knowledge in various work industry's. I am a detail oriented, dependable and fast learner. I have more than 20+ years in customer service. I work effectively and efficiently in fast paced work enjoinment. Always willing to take on extra tasks and responsibilities with a positive attitude. As the HR manager I have knowledge with data input, background checks, recruitment and training. As well as strong communication skills and computer skills.
Overview
13
13
years of professional experience
Work History
Office Manager
Daisy Maids
01.2020 - Current
- I manage the entire office, take Customer service calls, schedule routes for the teams. I also do payroll for the entire staff and manage products/inventory. I will physically clean to help a route if needed and handle all the HR part of the job.
Office Assistant
Molly Maid
12.2017 - 05.2019
- Take incoming calls, Schedule cleanings, place reminder and follow up calls, Inventory, take client feedback, Customer Service, Follow up on daily leads, Mail out welcome letters and assist other employees in daily routes. Train new employees and help with paperwork.
CSR
Harland Clarke
01.2017 - 12.2017
- Take inbound calls to assist with check orders from bankers and customers. Assist with check order questions. Call center
CSR - Customer Service Representative
One Exchange
08.2016 - 02.2017
- Provide customers service, taking inbound calls, assisting customer with questions, securing the call, call center environment.
Customer Service
Advance Insurance
11.2015 - 07.2016
- I do Customer Service, underwriting, answer telephone line, take in insurance payments, assist clients with insurance questions, quote for new business.
Front Office Receptionist/Office Manager
Cascade Chiropractic & Accident Rehabilitation
01.2013 - 11.2015
- Main front desk person I would schedule appointment for patients, do patients billing, take in co-pays, call insurance companies to verify coverage for patients, scan in patient file, help patients with therapy and multi task with telephone lines.
Education
Diploma -
Hunter High School
Salt Lake City, UT01.2017
Skills
- Customer Service
- Telephone Skills
- Office Management
- Billing
- Communications
- Documentation
- Bilingual
- Customer Care
- CSR
- Filing
- Receptionist
- Inventory
- MS Office
- Training
- Office Administration
- Vendor engagement
- Staff hiring
- Bookkeeping
- Business administration
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Daisy Maids
01.2020 - Current
Office Assistant
Molly Maid
12.2017 - 05.2019
CSR
Harland Clarke
01.2017 - 12.2017
CSR - Customer Service Representative
One Exchange
08.2016 - 02.2017
Customer Service
Advance Insurance
11.2015 - 07.2016
Front Office Receptionist/Office Manager
Cascade Chiropractic & Accident Rehabilitation
01.2013 - 11.2015
Diploma -
Hunter High School
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