Karina Lozano
Albany,NY
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
2
2
years of professional experience
Work History
Barback
O’Slatterys
08.2023 - Current
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Cashier
Hoffman Carwash
06.2022 - 07.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Education
Diploma -
Bethlehem Central Senior High School
Delmar, NY06.2022
Skills
- Safety protocols
- Fast-paced environment
- Time management
- Team collaboration
- Attention to detail
- Flexible Schedule
- Efficient Multitasking
- Strong communication
- Adaptability
- Reliability
- Supply Restocking
- Employee Training
- Cash Register Operation
- Cleaning and Sanitation
- Physical stamina
Timeline
Barback
O’Slatterys
08.2023 - Current
Cashier
Hoffman Carwash
06.2022 - 07.2023
Diploma -
Bethlehem Central Senior High School