Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karina Maez

Alamosa,CO

Summary

Attentive Childcare Provider with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR with dedication to creating safe, inclusive, and engaging learning environments for all children. Dedicated retail professional with demonstrated skills in backroom organization, restocking shelves and planogram management. Drive brand awareness with controlling inventory flow. Proficient in merchandise inventory offering every customer upbeat and knowledgeable support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Teacher

South Central Council Of Government Early Learning
08.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Fostered student curiosity and interest through creative hands-on activities.

Waitress

The Stokehouse
05.2024 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Retail Sales Associate

JCPenney
07.2022 - 03.2024
  • Answered questions about store policies and addressed customer concerns.
  • LOD(Leader On Duty)/Sales Associate.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.

Child Care Worker

Center Viking Youth Club
02.2022 - 05.2022
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Developed age-appropriate activities and crafts to engage children.

Crew Member

Wendy's
03.2021 - 09.2021
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.

Crew Member

Wendy's
06.2021 - 08.2021
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.

Education

High school diploma -

The Academic Recovery Center Of San Luis Valley
Center, CO
08-2022

Skills

  • Small Group Instruction
  • Faculty Collaboration
  • Behavior Modeling
  • Individualized Instruction
  • Safety and supervision
  • Academic development
  • Safe learning environment
  • Child CPR and First Aid
  • Adult CPR
  • CPR/AED certified
  • Customer Service
  • Payment Processing
  • Sales target achievement
  • Retail Operations
  • Strategic selling
  • Staff Training and Development

Certification

CPR/BLS First Aid/AED



Timeline

Assistant Teacher

South Central Council Of Government Early Learning
08.2024 - Current

Waitress

The Stokehouse
05.2024 - Current

Retail Sales Associate

JCPenney
07.2022 - 03.2024

Child Care Worker

Center Viking Youth Club
02.2022 - 05.2022

Crew Member

Wendy's
06.2021 - 08.2021

Crew Member

Wendy's
03.2021 - 09.2021

CPR/BLS First Aid/AED



High school diploma -

The Academic Recovery Center Of San Luis Valley
Karina Maez