Karina Maldonado-Aguirre
Dallas,TX
Summary
Accomplished Assistant Manager adept in operations management and team leadership. Expertise in inventory management and staff training development, ensuring food safety compliance and efficient store operations. Proven track record in enhancing customer satisfaction and spearheading new location inaugurations, demonstrating exceptional organizational and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
Visiting Angels
08.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Server Assistant
The Capital Grille
Plano, TX
07.2024 - Current
- Pre-bus and have a table turnover time of two minutes to ensure quick re-seating of tables.
- Effectively multitasked within fast-paced environment.
- Set up tables and chairs for parties and large groups, with formal table settings.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Supported serving staff in delivering accurate and well-presented food orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Night Operations Assistant Store Manager
QuikTrip
Dallas, TX
08.2023 - 04.2024
- Maintained accurate inventory levels through ordering and restocking processes.
- Monitored store security systems to ensure the safety of customers and staff.
- Resolved conflicts between staff members in a professional manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured store compliance with all safety regulations and policies.
- Performed nightly cash-out procedures including balancing registers.
Customer Service Sales Representative
Lemon Events
09.2022 - 11.2023
- Completed sales in retail stores and maintained relationships with store management.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Delivered superior customer service to retain existing customers and attract future customers.
- Determined customer needs and interests to recommend products or services to customers.
Assistant Manager
Chipotle Mexican Grill
06.2018 - 05.2022
- Counted registers to check for accuracy and entered deposits into Chipotle’s Aloha system and into a smart safe.
- Offered hands-on assistance to customers, assessing needs and resolving any problems or complaints.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Received and put away deliveries while checking expiration dates and scanning for accurate deliveries.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped establish and optimize schedules to keep coverage and service in line with forecasted demands.
- Oversaw day to day operations including insuring pre-opening and afternoon prep be completed in a timely manner and a smooth transition to our opening hours.
- Helped open two new locations as a manager and assisted in training all new employees before opening day.
Education
Social Work
Richardson College
Dallas Texas08.2018
Skills
- Team Leadership
- Effective Schedule Coordination
- Efficient Task Management
- Operations Management
- Recruitment and Training
- Cash deposits and receipts
- Overseeing employees
- Store Opening and Closing Procedures
- Staff Training Development
- Food Safety Compliance
- Inventory Management and Restocking
- New Location Inauguration
Certification
Servesafe Manager Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server Assistant
The Capital Grille
07.2024 - Current
Night Operations Assistant Store Manager
QuikTrip
08.2023 - 04.2024
Customer Service Sales Representative
Lemon Events
09.2022 - 11.2023
Caregiver
Visiting Angels
08.2022 - Current
Assistant Manager
Chipotle Mexican Grill
06.2018 - 05.2022
Social Work
Richardson College
Similar Profiles
Elizabeth KingElizabeth King
Elderly Caregiver at Visiting Angels Senior CareElderly Caregiver at Visiting Angels Senior Care
Ruth OseiRuth Osei
Personal Support Worker at Visiting Angels Home CarePersonal Support Worker at Visiting Angels Home Care
Lori PhillipLori Phillip
Licensed Practical Nurse at Visiting Angels Home CareLicensed Practical Nurse at Visiting Angels Home Care
Taelor McGinnTaelor McGinn
Education Specialist at Visiting AngelsEducation Specialist at Visiting Angels
Kirstie WhiteKirstie White
Coordinator of Student Life/Team Lead at Dallas CollegeCoordinator of Student Life/Team Lead at Dallas College