KARINA MARIN

Hours worked per week: 40 hours

• Determines needs and eligibility for the Aged and Disabled (CCAD) services.
• Work involves conducting home visits, interviewing individuals who are older or have a disability.
• Documenting information, determining need for services and developing service plans.
• Verifying data, explaining program benefits and requirements, referring individuals for appropriate services.
• Authorizes and monitors CCAD services to determine if services are meeting the individual’s needs.
  
  

Hours worked per week: 40 hours

●Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

●Respond to Emails, process requests.

● Send & Process Admission Forms

● Create Training portal account & assign courses

● Assist candidates with questions about the program

● Process Initial payment & charge monthly payments

● Process College transcripts

Hours worked per week: 40 hours

• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Work in the finance department Processing payments for Ohio & Indiana subscriptions
• Assist customers who need help with their subscription
• Handle Cash register/ Close register
• Process payments over the phone
• Process A/R payments(Advertising)
• Process Carrier payments
• File invoices
• Answer phone calls, Transfer to appropriate department

Hours worked per week : 40 hours

• Answer phone calls
• Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
• Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
• Instructed patients on contact lens insertion and removal and lens care guidelines.
• Collaborated with optometry staff to reach individual and team goals.
• Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.

Hours worked per week: 40 hours

• As an office assistant my responsibilities consisted of
• Cash handling/ Taking Payments
• Answering calls/Take Messages
• Daily reports
• Assisting customers and sales associates in taking payments
• Adjust sales orders as needed
• Office and POS station cleaning
• Closing responsibilities consisted of counting petty cash and doing nightly deposit
• Assist sales in questions about policies
• Produced high-quality communications for internal and external use.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Executed record filing system to improve document organization and management.
• Completed clerical tasks such as filing, copying and distributing mail.

Hours worked per week: 40 hours

• Lowest shrink in district
• Bi-weekly management meeting with Ops, Visual and Stock teams
• Payroll
• Inventory Control
• Loss Prevention
• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.