Highly-motivated individual who thrives to take on new challenges. Providing a strong work ethic, adaptability, and exceptional result driven results. Committed to become an asset and contribute to organizational success and make a positive impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Loan Analyst
RefiJet
Greenwood Village, CO
11.2021 - 12.2023
Monitored loan performance to ensure compliance with laws and regulations.
Reviewed loan documents for accuracy and completeness prior to funding or closing the loan.
Performed due diligence on potential borrowers, verifying information such as income, assets, liabilities, and other relevant data.
Reviewed financial data, pay stubs and credit history for borrowers to find lenders within te consumers criteria.
Provide sales reps, customers service reps and consumers with detailed guidelines for over 12 lenders.
Performed risk assessments
Process over 100 applications daily, providing a detailed reasoning in regards to the lenders decisions.
Completed documents and work requests according to company standards.
Family Service Counselor
Olinger Highland Cemetery
Thorton, CO
06.2021 - 10.2021
Efficiently managed cemetery records, including interment and property information.
Created and updated customer accounts in the database system.
Prepared death certificates and other legal documents as needed.
Provided excellent customer service to families during their time of need & at time of pre-needs.
Attended meetings with clients to discuss pre-arrangements or other topics related to funerals and cemetery services.
Attended sales meetings with management frequently to discuss strategies to increasing sales volume.
Prospected over 70 points of communications with potential consumers daily
Store Sales Manager
Metro by T-Mobile
Parker, CO
03.2015 - 05.2021
Oversaw daily cash handling procedures and ensured accuracy of financial records.
Reviewed customer feedback forms in order to improve services offered by the store.
Assisted customers with product selection based on their individual needs.
Monitored employee performance to ensure adherence to company standards of excellence.
Conducted weekly team meetings with staff to review objectives, performance, and any issues or concerns.
Organized monthly inventory checks in order to track stock levels.
Provided training sessions for new employees on proper customer service techniques.
Communicated schedule changes effectively throughout the organization when necessary.
Maintained positive working relationship with fellow staff and management.