
Outgoing Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvement's.
Managed store budgets and forecasts to align with corporate goals while maximizing store performance. Recruited, trained and supervised new employees. Managed inventory tracking and physical inventory counts to minimize loss. Prepared monthly reports on sales figures, expenses, profits and weekly schedules to verify proper floor coverage within fiscal guidelines.
Assisted the manager in overseeing daily operations and ensuring efficient workflow. Manage and maintain stock levels, including inventory control and replenishment. Utilized strong math skills to accurately handle cash transactions and perform cash register functions. Provided excellent customer service, including phone etiquette and addressing customer inquiries or concerns.
Processed all inbound merchandise shipments and in store price changes. Managed inventory levels to meet demand without overstocking, reducing waste. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assisted the manager in overseeing daily operations and ensuring efficient workflow. Manage and maintain stock levels, including inventory control and replenishment. Utilized strong math skills to accurately handle cash transactions and perform cash register functions. Provided excellent customer service, including phone etiquette and addressing customer inquiries or concerns.
Retail