Driven and growth-focused professional with expertise in client services, wealth management, Operations, and Project Management. Resourceful problem solver and proactive change agent committed to raising standards and outperforming target benchmarks. Excellent communicator and champion of client relations and retention.
Overview
6
6
years of professional experience
Work History
Advisory Associate
AdvicePeriod (Recently Acquired By Mariner Wealth)
06.2019 - Current
Supports four Wealth Managers and the Lead Advisor with all aspects of wealth management including client requests, client communication, fund management, client account maintenance, managing money movements, and implementation of trade recommendations including hiring managers.
Main point of contact for clients and business managers regarding onboarding, capital calls, subscription documents, asset transfers, charitable donations, and any general account inquiries
Assists with yearly Crummey gifts, intrafamily loans, RMDs, retirement contributions and ongoing IPS, portfolio, and account reviews
Lead and manage the collection and disbursement of all tax documents including: K-1s, 1099s, 5498s, and 8283s for 60+ client households including managed and non- managed investments
Onboarded two senior client service associates as lead in our capital call and subscription process and a dedicated reporting associate during bi-weekly meetings detailing client portfolios reviews containing managed and non-managed investments
Client Service Associate / Certified Notary
First Republic Bank
08.2018 - 04.2019
Delivered comprehensive financial management, including cashiering, domestic wire
processing, international wire processing, journal/logs, checks, ACHs, EFTs, DTCs, bank links,
and letters of authorization
Investigated custodial alerts, resolved issues
Connected trade
NIGO escalations with appropriate senior team members
Managed onboarding paperwork and account management paperwork via
DocuSign, ensuring accuracy and timeliness to open and update client accounts
Successfully managed and oversaw our fund investment call process with 100%
accuracy for 7-20 monthly calls; gained responsibility of training new associates on
the full cycle and enhanced communication and consolidation of fund notices
Human Resources Associate / Business Operations
Reymara, Inc
02.2017 - 07.2018
Streamlined CRM database management to ensure accurate information
Interfaced with external
attorneys for HR-related issues to report to the executive team and support corporate decision-making
processes, spearheaded talent acquisition with support of the CEO
Primary point of contact for client service requests
Effectively communicated with
clients and management team to schedule work orders
Provided logistics coordination and oversight of 3 engineers, executing over 400
scheduled and emergency facility work orders for the greater LA area commercial
buildings.
Education
Bachelor of Arts - Legal Studies
University of California Berkeley
Skills
Client Services / Wealth Management
Logistics Coordination & Scheduling
Client Relations & Retention
Regulatory Compliance Statutes
Cross-Functional Team Communication
Leadership/Project Manager
Timeline
Advisory Associate
AdvicePeriod (Recently Acquired By Mariner Wealth)
06.2019 - Current
Client Service Associate / Certified Notary
First Republic Bank
08.2018 - 04.2019
Human Resources Associate / Business Operations
Reymara, Inc
02.2017 - 07.2018
Bachelor of Arts - Legal Studies
University of California Berkeley
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