RACHELLE CARLSON

Facilitate system and procedural training classes for merging companies. Develop and deliver advanced course work and job aide materials for new hire and existing employees. Payment Specialist III During my tenure as a Payment Specialist III, I have compiled and monitored monthly quality control data to ensure that all payments were processed accurately and timely. I have trained new staff and demonstrated proficiency in resolving complex customer issues. I have also partnered with upper management to publish procedural training materials that have aided in the growth and success of our department. Additionally, I have researched and processed payment adjustments to customer accounts, maintaining a high degree of accuracy and attention to detail. Human Resource Specialist III As a Human Resource Specialist III, I was responsible for ensuring specific education reimbursement guidelines were met. This included entering data into the PeopleSoft database to prepare for electronic files. I provided excellent customer service by addressing program inquiries and escalations of program guidelines to participants in the HR community. Furthermore, I demonstrated strong communication skills while working with colleagues across the organization. As an accomplished training professional, I possess a broad range of skills and qualifications that have proven essential in facilitating system and procedural training classes for merging companies. With extensive experience in developing and delivering advanced course work and job aide materials, I have effectively supported the training of new hire and existing employees. My ability to effectively educate individuals in complex concepts and processes is further evidenced by my recognition as the recipient of the 2010 Top Performers Award for my training efforts. Furthermore, my educational background in Human Communication has equipped me with advanced knowledge and skills in interpersonal communication, conflict resolution, presentation and facilitation techniques, and instructional design. With my strong aptitude for public speaking and excellent interpersonal skills, I am well-equipped to engage learners and create a participatory learning environment that fosters growth and development. Overall, my skills and qualifications position me to deliver exceptional training outcomes and drive organizational success. Focused Accounting professional with [Number] years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with [Software]. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in [Area of expertise] with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.