Karina Muniz
Stratford,NJ
Summary
Focused and detail-oriented facility manager with a proven track record in planning, directing, and maintaining seamless operations across multiple departments. Demonstrated expertise in effectively leading manufacturing employees to ensure efficient production aligned with stringent quality standards. Applying a creative and analytical approach to operations, consistently driving continuous process improvement. Adept at identifying and anticipating problems, swiftly providing effective solutions. Excel in mentoring, training, and empowering teams to achieve exceptional performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Strategic Account Manager
Kellermeyer Bergensons Services LLC
08.2023 - Current
- Generated pipeline to close revenue and attain quota.
- Monitored sales performance metrics to achieve strategic account objectives.
- Trained, mentored and motivated staff to instill desire for superior performance.
- Suggested solutions and innovative ideas to meet client needs.
- Created demand by matching business problems to product and service solutions.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
Senior Account Manager
Case Snow Management Inc.
09.2022 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Exceeded sales goals for accounts by upselling products to existing customers.
- Collaborated with customers to develop strategic business and account plans.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Trained and supported junior account management professionals to increase company revenue.
- Cultivated deep knowledge of customer businesses and relationship to company objectives.
- Established and maintained good public relations and networking within community to develop business.
- Oversaw and supported account management team to improve productivity.
- Negotiated contracts and fees with media professionals to secure pricing.
- Worked closely with executive team to outline company goals and transfer goals to account holders.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
Project Manager
POWERHOUSE RETAIL SERVICES
10.2020 - 05.2023
- Selecting Contractors
- Facility project managers play a leading role in the selection of architects, consultants and engineers to undertake various projects
- Meeting Requirements
- Established facility project manager ensures that all buildings meet all relevant federal, state and local building codes
- Providing RFPs and meeting budgets for projects needed.
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Account Manager
National Janitorial Solutions
07.2018 - 11.2020
- Manage corporate accounts and contracts
- Manage all aspects of the account between corporate client and vendor
- Present quote/proposals to client
- Negotiate pricing
- Manage and oversee team and their daily tasks
- Cold calling & Prospecting
- Presentations & Proposals
- Account Acquisition & Management
- Strong interpersonal skills
Team Leader
Advanced Service Solutions
05.2017 - 07.2018
- Manage corporate account and contracts
- Managed interior operations team of 15 employees
- Source vendors to maintain the service contracts with the client
- Present quote/proposals to client
- Negotiate pricing
- Manage all aspects of the account between corporate client and vendor
- Prepare and submit invoices
- Manage and oversee team and their daily tasks
- Invoice clients
- Maintain one on one relationship with corporate clients.
Medical Billing Specialist
University Physicians' Association, Inc
12.2012 - 05.2017
- Manage patient scheduling
- Data Entry
- Insurance Verification and Appeals
- Pre-Authorizations for surgeries and procedures
- Maintain Doctors Schedule
- Register patients office visits
- Submit monthly status reports
- Communicate with patients
- Schedule patient's surgery in other facilities
- Medical Records
- Comply with Worker's Comp and No Fault insurances.
Education
Certified Medical Assistant / Business Management/ Accounting in Business -
Rets Institute
Nutley, NJ09.2004
Business Certification - Business Administration And Management
Eastwick College
New Jersey09-2002
Skills
- Property management
- Account reconciliation
- Vendor Selection
- Cost Containment
- Project Development
- Budgeting and Forecasting
- Bid Review
- Subcontractor Relations
- Purchasing and Procurement
- Excellent Negotiation Skills
- Revenue Generation
- Customer Service
- Strategic Account Planning
- Pricing strategy
- Territory management
- Client relationship building
- Sales training
- Proposal writing
- Data-driven decision making
Certification
Certified Medical Assistant
Certified Notary Public
Languages
Spanish
Full Professional
Timeline
Strategic Account Manager
Kellermeyer Bergensons Services LLC
08.2023 - Current
Senior Account Manager
Case Snow Management Inc.
09.2022 - Current
Project Manager
POWERHOUSE RETAIL SERVICES
10.2020 - 05.2023
Account Manager
National Janitorial Solutions
07.2018 - 11.2020
Team Leader
Advanced Service Solutions
05.2017 - 07.2018
Medical Billing Specialist
University Physicians' Association, Inc
12.2012 - 05.2017
Certified Medical Assistant
Certified Notary Public
Certified Medical Assistant / Business Management/ Accounting in Business -
Rets Institute
Business Certification - Business Administration And Management
Eastwick College
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