Summary
Overview
Work History
Education
Skills
Career highlights
Timeline
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Karina Nahra

Saint Clair Shores,MI

Summary

Results-driven retail leader with over two years of progressive experience in luxury fashion environments. Expert in clienteling and team development, fostering strong customer relationships while enhancing operational efficiency. Adept at performance analysis and cross-functional collaboration, ensuring exceptional shopping experiences and team success. Recognized for strong leadership, styling vision, and a relentless commitment to driving brand growth.

Overview

4
4
years of professional experience

Work History

Associate Boutique Manager

Aritzia
Indianapolis / Troy, IN/ MI
05.2024 - Current
  • Drove over $20M in sales as part of the boutique management team, consistently surpassing KPIs and sales goals.
  • Successfully relocated to Indiana to open a new boutique location, leading full team development and operations for approximately one year.
  • Partnered with product and merchandising teams to manage inventory flow, stock replenishment, and visual presentation.
  • Held full responsibility for team performance management, including assessments, goal setting, engagement strategies, compensation decisions, and role transitions.
  • Validated time cards, executed cash management procedures, and upheld operational standards.
  • To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
  • To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
  • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience
  • Analyzed store performance data to identify areas of improvement in product selection, staffing needs and operational efficiency.
  • Trained staff to have extensive product knowledge and upselling skills.

Boutique Lead

Aritzia
Troy/ Indianapolis , MI / IN
05.2023 - 05.2024
  • To create an optimal balance of sales and service by having the right people, in the right place at the right time.
  • Recruited, hired, onboarded, scheduled, and developed boutique teams across multiple locations including Boston, Chicago, and Indiana.
  • Validated time cards, executed cash management procedures, and upheld operational standards.
  • Monitored employee performance and provided feedback on a regular basis.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Style Advisor

Aritzia
Troy, MI
09.2022 - 05.2023
  • Maintained a personal book of 60+ high-value clients, offering private styling appointments and personalized outreach for new collections, events, and product launches.
  • Hand-selected for the Champion Team in fitting rooms, providing elevated styling services, building clientele, and maximizing sales conversion.
  • Leveraged upselling opportunities on clothing, shoes, and accessories to maximize brand sales.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia.
  • Assisted clients in selecting and purchasing fashion items that match their style preferences.
  • Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
  • Engaged customers immediately to build connections and uncover specific needs.

Receptionist Manager

6 Salon Birmingham
Birmingham, MI
03.2021 - 09.2022
  • Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
  • Communicated with stylists to confirm availability for walk-in clients.
  • Advised customers of seasonal promotions to create rapport and improve sales.
  • Reviewed customer feedback surveys to identify areas where improvements could be made.
  • schedule and confirm app and mange entire booking calendar for over 70 stylists
  • Balanced cash drawers daily to ensure accuracy of transactions.
  • Managed incoming calls from potential clients inquiring about services offered by the salon.

Education

High School Diploma -

Grosse Pointe North
Grosse Pointe, MI
05-2019

Skills

  • Sales management & strategy
  • Clienteling & Private Styling
  • Customer engagement
  • Performance analysis
  • Cross-functional Collaboration
  • Wardrobe styling
  • Fashion networking
  • KPI Management & Business Analysis
  • Team leadership

Career highlights

  • Achieved rapid career advancement, promoted to manager within 8 months of employment due to outstanding performance and leadership potential.
  • Elevated to Assistant Boutique Manager within 4 months of relocation to Indiana in 2023.
  • Drove significant revenue growth by generating $20M+ in sales revenue as part of the management team.
  • Built robust client relationships by developing and retaining a personal clientele of over 80 clients through exceptional styling expertise and service

Timeline

Associate Boutique Manager

Aritzia
05.2024 - Current

Boutique Lead

Aritzia
05.2023 - 05.2024

Style Advisor

Aritzia
09.2022 - 05.2023

Receptionist Manager

6 Salon Birmingham
03.2021 - 09.2022

High School Diploma -

Grosse Pointe North

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