Karina Navarro
Kansas City
Summary
Dedicated and detail-oriented administrative professional with 10+ years of experience in patient scheduling, client communication, and office coordination. Skilled at managing daily operations, training staff, and maintaining accurate records in fast-paced environments. Recognized for professionalism, organization, and strong interpersonal skills, with a proven ability to deliver exceptional support both in person and remotely.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Facial Surgery Group
01.2021 - Current
- - Manage scheduling, documentation, and patient communication in a busy oral surgery office.
- - Serve as liaison between patients, surgeons, and clinical staff to ensure seamless care.
- - Streamline workflows by improving scheduling accuracy and record organization.
- - Uphold confidentiality and compliance with HIPAA and medical standards.
- - Train and mentor new employees; cross-trained in front desk and check-out procedures.
Administrative Assistant
Brian Sutton and Associates
01.2019 - 01.2021
- - Managed scheduling, patient communication, and insurance coordination for 200+ clients.
- - Supported daily administrative functions while maintaining a professional and welcoming environment.
- - Assisted with implementing new safety and communication protocols.
Front Office Coordinator
Pierce & Knight Family Dentistry
01.2017 - 01.2019
- - Organized patient schedules and front desk operations to support multiple providers.
- - Verified benefits, maintained patient records, and ensured efficient office flow.
- - Provided outstanding customer service and built lasting patient relationships.
Administrative Support Specialist
New Horizons Dental Care
01.2016 - 01.2017
- - Supported daily administrative tasks, billing coordination, and data management.
- - Ensured accuracy in patient information and scheduling systems.
Education
Hands-on Dental Assisting Training
Concorde Career College
01.2011
Diploma - undefined
J.C. Harmon High School
01.2005
Skills
- Administrative Support
- Scheduling & Coordination
- Patient Communication
- Record Management
- Confidentiality & HIPAA Compliance
- Team Training
- Organization
- Professional Communication
- Workflow Efficiency
- Clinical documentation
Timeline
Administrative Coordinator
Facial Surgery Group
01.2021 - Current
Administrative Assistant
Brian Sutton and Associates
01.2019 - 01.2021
Front Office Coordinator
Pierce & Knight Family Dentistry
01.2017 - 01.2019
Administrative Support Specialist
New Horizons Dental Care
01.2016 - 01.2017
Diploma - undefined
J.C. Harmon High School
Hands-on Dental Assisting Training
Concorde Career College