Karina Newman
Killen,AL
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
2
2
years of professional experience
Work History
Cashier
Martin's Family Clothing
Florence, AL
10.2023 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Arts -
Northwest Shoals Community College
Muscle Shoals, AL05-2026
Skills
- Customer service
- Point-of-sale systems
- Cash drawer balancing
- Work ethic and integrity
- Empathy and patience
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
Accomplishments
- Participated in the National Honors Society in High School
Timeline
Cashier
Martin's Family Clothing
10.2023 - Current
Associate of Arts -
Northwest Shoals Community College
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