Karina Ochoa
Colorado Springs,CO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Construction Manager
Quality Stucco And Stone
Colorado Springs, CO
02.2021 - Current
- Assisted in the development of construction project plans, budgets and timelines.
- Collaborated with contractors, architects, engineers and other professionals to discuss project details and resolve issues.
- Prepared detailed reports regarding cost estimates, labor requirements, materials needed and other related information for each project.
- Coordinated delivery schedules for materials needed at job sites to avoid delays in work progress.
- Performed administrative tasks such as scheduling meetings, preparing meeting agendas, taking minutes and distributing them afterwards.
- Assisted project manager with bidding new jobs and projects.
Purchasing Assistant
C&C Sand and Stone
Colorado City, CO
02.2020 - 02.2021
- Reviewed purchase orders and invoices for accuracy.
- Maintained records of all purchases, pricing, and other important data.
- Created reports on the status of current orders, inventory levels, and deliveries.
- Identified discrepancies between purchase orders, invoices and delivered items.
- Monitored stock levels to ensure sufficient supplies were available at all times.
- Kept inventory within ideal minimum and maximum levels with skilled management.
Sales Representative Team Leader
C&C Sand and Stone
Colorado Springs, CO
12.2016 - 02.2020
- Provided training, coaching, and support for new and existing Sales Representatives.
- Resolved customer complaints promptly and professionally.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Demonstrated product features to align with customer needs.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Service Advisor
Heuberger Motors Subaru
10.2014 - 04.2016
- Cataloguing customers concerns and comments
- Wrote service orders and descriptions of problems and repairs
- Estimated the cost and time needed for repairs
- Handle customer complaints
- Complete a thorough Vehicle Health check by doing a 19-point safety inspection.
Customer Service Representative
Fred Loyal Insurance
01.2011 - 05.2013
- Assisted clientele as they entered office and via phone
- Perform filing, data management, drafting and editing short office memos
- Assist with all other office administrative duties
- Assisted with new employee training, including store policies and services
- Reviewed and corrected all policies that were sold
- Helped customers choose the best insurance coverage that suited their needs
- Performed daily night deposits.
Customer Service Representative
Cricket
11.2010 - 03.2011
- Met and exceeded individual and team sales targets
- Interacted with customers on a day to day basis
- Greeted dozens of customers daily at front door, offering assistance with purchases.
Enumerator
U.S Census Bureau
Colorado Springs
04.2010 - 07.2010
- Completed 80 questionnaires a day
- Completed 2 Assigned Area Binders weekly
- Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties
- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.
Education
Sierra High School
05.2010
Skills
- Bilingual: Fluent in English/Spanish
- Proficient in the use of various computer programs and applications including AS400, ERA Ignite, and Reynolds
- 45WPM
- Contract Administration
- Cost Control
- Materials Procurement
- Scheduling and Planning
- Contract Negotiation
- Estimating
- Supplier Relations
- Management
- Superb Management Skills
Certification
- Producers License
- Health Insurance License
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Construction Manager
Quality Stucco And Stone
02.2021 - Current
Purchasing Assistant
C&C Sand and Stone
02.2020 - 02.2021
Sales Representative Team Leader
C&C Sand and Stone
12.2016 - 02.2020
Service Advisor
Heuberger Motors Subaru
10.2014 - 04.2016
Customer Service Representative
Fred Loyal Insurance
01.2011 - 05.2013
Customer Service Representative
Cricket
11.2010 - 03.2011
Enumerator
U.S Census Bureau
04.2010 - 07.2010
Sierra High School
- Producers License
- Health Insurance License
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