Karina Okula
Fairfield,Connecticut
Summary
Results-driven luxury sales professional with 18 years of experience in high-end client relations. Managed 200+ high-value transactions annually, specializing in consultative selling and client acquisition. International Master Brand Ambassador recognized for expertise in luxury brand representation and client experience. Committed to understanding client priorities and fostering trust through tailored recommendations.
Overview
2027
2027
years of professional experience
Work History
Luxury Sales Executive
AUDI OF FAIRFIELD
Fairfield, CT
10.2023 - Current
- Executed high-value transactions with a focus on discretion, responsiveness, and meticulous attention to detail, ensuring seamless client experiences.
- Delivered personalized sales and advisory services, enhancing client satisfaction in purchasing premium and high-performance vehicles.
- Manage the client experience from initial consultation through product selection, negotiation, financing, trade-ins and delivery.
- Assess client lifestyle, preferences, priorities and ownership needs to provide appropriate recommendations.
- Managed client pipeline through effective CRM strategies, ensuring timely follow-up and consistent communication to foster client relationships.
- Build repeat and referral business through personalized service before, during and after the sale.
- Provide product education, demonstrations and presentations tailored to each client.
- Coordinate with finance, service, management and other departments to ensure an organized process.
- Maintain professionalism and confidentiality with clients who expect privacy and personal attention.
Luxury Automotive Sales Executive
BENTLEY GREENWICH
Greenwich, CT
- Represented Bentley in an ultra-luxury environment serving highly affluent and high-net-worth clients.
- Managed personalized sales experiences, ensuring client satisfaction while accommodating customized specifications and significant financial commitments.
- Guided clients through complex purchasing decisions, negotiations and delivery.
- Conducted consultations to understand client preferences, priorities and expectations.
- Guided clients through complex purchasing decisions and negotiations, facilitating seamless delivery.
- Coordinated product selection and customization with financing and trade-in processes to enhance client experience.
- Provided discreet, responsive and detail-oriented service throughout the transaction.
Luxury Sales Executive
PORSCHE OF GREENWICH, PORSCHE OF LARCHMONT
Greenwich, CT
- Represented Porsche while building a strong personal clientele of affluent and high-net-worth individuals.
- Managed approximately 200 high-value transactions annually during peak production periods.
- Negotiated high-value transactions while maintaining client relationships and Porsche brand standards.
- Cultivated repeat and referral business by establishing trust as a resource for clients and their networks.
- Facilitated vehicle configuration, customization, pricing, financing, leasing, trade-ins, and delivery for clients.
- Generated repeat and referral business by becoming a trusted resource for clients and their networks.
- Handled sensitive client information and high-dollar transactions with discretion and professionalism.
- Nurtured client relationships throughout ownership experience, fostering opportunities for future engagement.
- Earned the designation International Master Brand Ambassador, recognizing expertise in Porsche products, brand standards and luxury client experience.
Education
High School -
Norwalk High School
Norwalk, ConnecticutCommunity College -
Norwalk Community College
Norwalk, ConnecticutSkills
- Wealth management
- Private Client Advisory
- High-Value Negotiation
- Consultative Selling
- Complex Deal Coordination
- CRM management
- Client retention
- Discreet Transaction Management
- Client Confidentiality
- Needs assessment
- Custom presentations
- Network development
Languages
- English, Fluent
- Polish, Fluent
- Russian, Conversational / Client Communication
- Ukrainian, Conversational / Client Communication
Timeline
Luxury Sales Executive
AUDI OF FAIRFIELD
10.2023 - Current
Luxury Automotive Sales Executive
BENTLEY GREENWICH
Luxury Sales Executive
PORSCHE OF GREENWICH, PORSCHE OF LARCHMONT
High School -
Norwalk High School
Community College -
Norwalk Community College