Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Karina Pacheco

Miami,FL

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

18
18
years of professional experience

Work History

General Manager

MINIBLOCK EC
Guayaquil , Guayas
12.2018 - 04.2024
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Trained employees on duties, policies and procedures.

Human Resources Assistant

ELOT & SUAREZ Y SALAS
Guayaquil, Guayas
02.2014 - 07.2017
  • Participated in job fairs and other recruitment events to source potential candidates.
  • Performed administrative tasks related to payroll processing or benefit administration.

Accounting Assistant

VISTECH SA
Guayaquil, Guayas
01.2011 - 12.2013
  • Researched discrepancies between invoices, purchase orders, packing slips.
  • Assisted in the preparation of monthly financial statements and reports.

WAITRESS

Kiku Sushi Japanese Restaurant
Clearwater Beach, FL
02.2008 - 10.2009
  • Answered questions about menu items, ingredients, and pricing.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Checked back with customers throughout meal service to ensure satisfaction.

Salesperson

Freaky Tiki Surf Shop
Clearwater Beach, FL
03.2006 - 10.2006
  • Maintained accurate records of customer interactions and transactions.
  • Educated customers about products and services offered by the company.

Education

BBA - Business Administration

UNIVERSIDAD DEL PACIFICO
ECUADOR
05-2015

Skills

  • Service Quality Improvement
  • Customer Relationship Management
  • Account Management
  • Sales
  • Schedule Management
  • Inventory Control
  • Employee Scheduling
  • Sales Team Development
  • Purchasing and planning
  • Bilingual
  • Motivation
  • Interpersonal Skills

Affiliations

It could be anything from Beekeeping to urban gardening to ethical fashion!

Timeline

General Manager

MINIBLOCK EC
12.2018 - 04.2024

Human Resources Assistant

ELOT & SUAREZ Y SALAS
02.2014 - 07.2017

Accounting Assistant

VISTECH SA
01.2011 - 12.2013

WAITRESS

Kiku Sushi Japanese Restaurant
02.2008 - 10.2009

Salesperson

Freaky Tiki Surf Shop
03.2006 - 10.2006

BBA - Business Administration

UNIVERSIDAD DEL PACIFICO

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Karina Pacheco