Karina Pereira
Houston,Texas
Summary
Highly skilled personal injury case manager with 7 years of experience and knowledge about the procedures required in the legal work environment. Experienced in high -pressure environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
8
8
years of professional experience
Work History
Case Manager
Law Office of Merick Nepomuceno P.C.
04.2017 - 03.2024
- Conducts initial consultation to collect injury and accident information
- Organize medical appointments and treatment for all clients
- Gather complete medical bills and records and prepare medical records to aid the attorney in comprehending the cases' medical aspects
- Helping clients with their insurance claims, which include drafting demand letters and engaging in negotiations with the insurance companies while monitoring and ensuring timely follow up on status and payment for these insurance claims
- Responsible for creating and organizing well maintained case files
- Assist the attorney and paralegals in evidence collection and ensure accurate timely preparation of court documents, maintained a calendar of critical case deadlines
Front Office Clerk
Law Office of Merick Nepomuceno
01.2017 - 04.2017
- Facilitated phone inquiries and directed incoming calls to respective designations
- Providing exceptional customer service and accurate information to clients, law firms, medical providers and insurance companies
- Managed the transmission of important documents via fax and email to appropriate recipients ensuring timely and secure delivery
- Organize and file documents efficiently
- Schedule and coordinate meeting, both in person and via phone call
Manager
McDonald's
06.2016 - 01.2017
- Assisted with labor management cost
- Handled large amounts of cash and managed safe
- Effectively led the restaurant while the manager or Asst
- Solving customer issues
- Enhancing productivity within the store and tracking customer satisfaction
- Proven track record in inventory management
- Prepared food when necessary
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Sharpstown International School
Houston, Tx05.2016
Skills
- MS Suite
- Google Suite
Timeline
Case Manager
Law Office of Merick Nepomuceno P.C.
04.2017 - 03.2024
Front Office Clerk
Law Office of Merick Nepomuceno
01.2017 - 04.2017
Manager
McDonald's
06.2016 - 01.2017
High School Diploma -
Sharpstown International School
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