Karina Pulido
Gustine,CA
Summary
Certified, entry level Emergency Medical Technician with a proven track record in medical training at Ceres Adult School and adept customer service skills honed at In-N-Out Burger. Excels in fast-paced environments, showcasing adaptability and excellent communication with a positive, team-oriented attitude. Lots of medical background through schooling and looking to apply these skills in a hospital setting.
Overview
8
8
years of professional experience
4
4
Certification
Work History
EMT Proctor
Ceres Adult School
08.2024 - Current
- Volunteer position
- Teaching Basic Life Skills
- Teaching CPR
- Proctoring skills exams
- Ensuring students are following protocols
- Explaining how to use certain medical emergency devices
- Helping students prepare for National Registry exam
Customer Service Representative
In-N-Out Burger
05.2016 - Current
- Provided primary customer support to customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Responded to customer requests for products, services and company information.
- Communicated with warehouse regarding back order availability, future inventory and special orders.
- Certified to run a shift-team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Referee
Ceres Unified School District
05.2018 - 05.2020
- Required to pay attention to smallest details to call a play.
- Explained and taught regulations and rules to players and coaches.
- Communicated with fans, coaches, players and other umpires.
- Trained new umpires.
- Assessed players and equipment to verify conformance to event rules and safety standards.
- Collected daily reports for improved efficiency during games.
Education
Nursing
Modesto Junior College
Modesto, CAHealth Sciences
California State University - Stanislaus
Turlock, CA05.2023
High School Diploma -
Ceres High School
Ceres, CA06.2018
Skills
- CPR and First Aid Certified
- EMT national registry certified
- BLS certified
- Medical terminology knowledge
- Excellent listening skills
- Familiar with POS systems
- Computer proficiency
- Good at spending long periods of time on feet
- Adaptability
- Teamwork
- Verbal and written communication
- Health and Safety Standards
- Friendly, Positive Attitude
- Multitasking
- Active Listening
- Good at working in fast paced environments
- Seal of Biliteracy
Certification
- First Aid/CPR Certified
- Certified BLS provider
- EMT - Certified Emergency Medical Technician
- Seal of Biliteracy
- Level 7 shift lead certified at In N Out.
Timeline
EMT Proctor
Ceres Adult School
08.2024 - Current
Referee
Ceres Unified School District
05.2018 - 05.2020
Customer Service Representative
In-N-Out Burger
05.2016 - Current
Nursing
Modesto Junior College
Health Sciences
California State University - Stanislaus
High School Diploma -
Ceres High School
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