Karina Quenemoen
Woodbridge,VA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Reliable and dedicated team player with a hardworking and resourceful approach.
Developed strong customer service within ticketing environment. Demonstrated ability to manage complex tasks efficiently and provide high-quality support. Looking to transition into new field, leveraging these transferable skills to contribute to different professional settings.
Overview
2
2
years of professional experience
Work History
Student Assistant
Jmu Athletics Ticketing
08.2025 - Current
- Respond to calls to fulfill customers' requests regarding ticketing for Football, Basketball, or other ticketed events hosted at Athletics Facilities
- Processed ticket sales and managed customer inquiries efficiently.
- Resolved customer issues promptly, improving satisfaction rates.
- Enhanced customer satisfaction by efficiently processing ticket purchases and providing accurate event information.
Sport Club Specialist
JMU Recreation Center
08.2024 - 12.2025
- Supervise Sport Club events including practices, games, and tournaments.
- Assist with facility and equipment upkeep
- Enforce policies and procedure
- Collect data on sport club participation
- Managed facility operations, ensuring compliance with safety standards and regulations.
Shop Assistant
Toulies En Fleur LLC
06.2024 - 08.2025
- Contributed to a positive team environment by collaborating with coworkers on group projects
- Supported full-time staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
- Managed daily store operations, such as housekeeping tasks for an organized workspace
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
Bachelor of Arts - Political Science
James Madison University
Harrisonburg, VA05.2027
High School - Psychology
Charles J Colgan High School
Manassas, VA06.2023
Skills
- Presentations
- Interpersonal and Social Skills
- Teamwork and Collaboration
- Flexible Schedule
- Complex Problem-Solving
- MS office
- Email and telephone etiquette
- Fast Learner
- Critical Thinking
Timeline
Student Assistant
Jmu Athletics Ticketing
08.2025 - Current
Sport Club Specialist
JMU Recreation Center
08.2024 - 12.2025
Shop Assistant
Toulies En Fleur LLC
06.2024 - 08.2025
High School - Psychology
Charles J Colgan High School
Bachelor of Arts - Political Science
James Madison University