Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Ransom

Sacramento,CA

Summary

Innovative and business-minded individual with integrity and commitment to excellence.

Personable business professional bringing successful 8 - year career in financial roles within large and fast-paced corporations.

Overview

10
10
years of professional experience

Work History

Busniess Banker Officer

Golden 1 Credit Union
08.2023 - Current
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Generated monthly reports on customer activity and customer feedback.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Spearheaded programs to keep production processes in line with industry standards.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Implemented strategies to increase customer retention, enabling investment growth.

Transaction coordinator

C.H. Real Estate, Inc
03.2019 - Current
  • Meeting deadlines for processing and closing loans requires effective time management skills to ensure smooth and timely process for clients
  • Carefully review loan applications, documents, and financial information to ensure accuracy and compliance with lending standards
  • Managing multiple files simultaneously requires strong organizational skills to keep track of deadlines, documentation, and follow-up tasks
  • Communicating with clients, loan officers, underwriters, and other stakeholders is crucial to gather necessary information
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Handling sensitive financial information demands high level of ethical behavior and discretion.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Retail Business Banker

Wells Fargo Bank
05.2014 - 03.2020
  • Building and maintaining strong client relationships, ensuring client satisfaction and loyalty
  • Opens new customer accounts including savings, credit cards, and lines of credit
  • Maintain relationships with small business customers, ensuring they are aware of the services and support available through Wells Fargo
  • Analyze clients' financial situations, assess their needs, and recommend appropriate products and services that align with their goals
  • Effective time management ensures that clients' needs are met promptly
  • Act as an advocate for small businesses within the community, working to create a favorable business environment
  • Analyzing financial statements, assess creditworthiness, and make informed decisions regarding lease approvals
  • Assist small businesses in resolving challenges or disputes that may hinder their growth, working to find practical solutions.
  • Navigated multiple computer systems and applications on regular basis
  • Demonstrated quality customer services while ensuring all transactions were processed efficiently and accurately
  • Engage with the local community to understand its needs, concerns, and opportunities for economic development
  • Excelled in handling difficult situations, problem solving and complaint resolution

Education

High School Diploma -

Merced High School
Merced, CA
06.2010

Skills

  • Ability to maintain strong problem solving skills in fast-paced environment
  • Fluent in English and Spanish and able to accommodate multi-cultural experiences
  • Able to work effectively in team environment as well as independently
  • Bilingual with ability to translate documents and interpret conversations in Spanish and English

Languages

Spanish
Full Professional

Timeline

Busniess Banker Officer

Golden 1 Credit Union
08.2023 - Current

Transaction coordinator

C.H. Real Estate, Inc
03.2019 - Current

Retail Business Banker

Wells Fargo Bank
05.2014 - 03.2020

High School Diploma -

Merced High School

Similar Profiles

CREATE PROFILE
Karina Ransom