Karina Reynolds
Bristol,PA
Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Experienced customer service professional with strong leadership and relationship-building skills.
Overview
13
13
years of professional experience
Work History
Line Assembler
Northtec
Bristol, PA
11.2010 - 12.2012
- Recognized and reported defective material and equipment to shift supervisor.
- Observed all safety policies and procedures
- Closely inspected parts to ensure they were clean and free of contaminants.
Sales Associate
Macy's Oxford Valley
Langhorne, PA
10.2012 - 12.2012
- Prepared merchandise for sales floor.
- Directed individuals to merchandise locations.
- Accepted and processed returns.
- Maintained adherence to all company protocols.
- Kept work areas clean and neat at all times.
- Provided repeat customers with exceptional care and attention.
- Prioritized and accomplished wide range of tasks each shift.
- Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
- Alerted customers to upcoming sales events and promotions.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cashier
dollar generL
bristol, pennsylvania
01.2012 - 01.2013
- Greeted customers promptly.
- Received customer payments.
- Assisted customers in selecting items based on needs.
- Completed purchases using Point of Sale systems.
- Collected and stored coupons.
- Assisted on sales floor as needed to maintain service standards.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
Order Puller
Rite Aid Warehouse
Fairless Hills, PA
02.2013 - 08.2013
- Selected products from specific locations based upon customer orders.
- Packed products according to company specifications.
- Adhered to all requirements and regulations for interstate HAZMAT carriers.
- Attached identifying tags to containers.
Front End Cashier
Giant Food Stores
Levittown, PA
10.2017 - Current
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Assisted customers with food selection, inquiries and order customization requests.
- Operated a POS system to itemize and complete an average of customer purchases.
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Education
still acquiring -
Bucks County Community College Campus at Lower Bucks
Bristol, PASkills
- Creative problem solver
- Quick learner
- POS systems expert
- Exceptional communication skills
- Self-motivated
- Strong verbal communication
- MS Windows proficient
- Training development aptitude
- Credit card processing
- Extremely organized
- Conflict resolution
Timeline
Front End Cashier
Giant Food Stores
10.2017 - Current
Order Puller
Rite Aid Warehouse
02.2013 - 08.2013
Sales Associate
Macy's Oxford Valley
10.2012 - 12.2012
Cashier
dollar generL
01.2012 - 01.2013
Line Assembler
Northtec
11.2010 - 12.2012
still acquiring -
Bucks County Community College Campus at Lower Bucks